Jared Kerr Email & Phone Number

Perth, WA, AU

Australia

Belmont, Western Australia, Australia

In this role, I was responsible for configuring, maintaining and providing support for FortiGate firewalls, HP Aruba and Ubiquiti switches, HP Aruba and Ubiquiti access points. I was also involved with VMware ESXi patching, Datto BCDR backup maintenance, server maintenance tasks (i.e. disk expansion and cleanup, patching) and providing moderate to high.

Wellard, Western Australia, Australia

This role is an embedded support role, working at a school full-time in a medium-sized network providing level 2 support and maintenance whilst assisting with level 1 queries when required. Technologies I have worked with a lot during this role include but aren't limited to SCCM, Veeam Backup & Replication, Cisco switching, Dell core switching, Microsoft.

Perth, Australia

In this role, I was providing level 1/2 remote support and maintenance to a wide range of clients with a broad range of technologies and software. New technologies I became comfortable with within this role included Windows 10, various server roles with Window Server 2016 and Windows SBS 2011, and more with a variety of clients different from my previous.

Perth, Australia

This role was my first role in the IT industry. The daily jobs would consist of providing level 1/2 remote support to many clients in a wide range of industries and escalating time-critical issues. Most of these clients had Windows servers and computers but I also supported Mac devices from time to time. Technologies I learned and became comfortable with.

Forest Lakes, Western Australia

As a Store Member at Coles my duties involved providing customer support and assistance, rotating stock and cash handling.

Diploma Of Information Technology (Networking And Administration), Information Technology, Competent

Throughout my studies at Polytechnic West I have become familiar with Cisco routers and switches, Hyper-V, VMware, Windows Server 2012.

Cert Iii In Information Technology (General), Competent

Cert Ii In Business, Cert Ii In Hospitality, Cert Iii In It (General), Wace., Graduated