Jared Knutson Email & Phone Number

Owenton, Ky, Us

Waco, Texas, United States

Temple, Texas

Authored and maintained software used on Windows CE handheld device utilized at more than 4K customer locations. Produced development plans and specifications for software modifications. Interacted with customer support and customer personnel to troubleshoot software issues.- Executed new architecture and development style by participating in complete rewrite of Store Assistant software.- Developed work force management software suite from concept to deployment by using C#, MVC architecture and expanding company platform, as 1 of 4 team members.- Achieved on time and early delivery by designing, developing, initiating, maintaining and supporting application, from design specifications through deployment at more than 150 key customers.- Ensured customer satisfaction in all Store Assistant versions, including legacy software and new development for Beta and General Release, interfacing with project manager, quality assurance, customer support, and sales personnel.- Implemented multi-language and region support to existing software base by facilitating operations within customer region addressing language needs.- Rewrote and restructured Store Assistant platform to utilize wireless technology and new development methods. - Converted from Visual Basic to C# and implemented MVC architecture.- Stepped-in as dedicated project leader during manager absence by addressing support issues with 100% customer satisfaction.- Cultivated close working relationship with quality assurance and customer support to deliver enhanced customer experience.

I will graduate with a BBA in Management Information Systems in December 2010

Waco, Texas

Developed and implemented business process improvements, including report writing, within Finance department at Waco Coca-Cola plant using SAP and Excel.

Atlanta, Georgia

Responsible for the daily data operations for Undergraduate Admissions.Developed and maintained SQL scripts for data extracts, providing a wide range of information to users.Implemented the use of advanced data functions in Microsoft Excel to ease the error checking and trend analysis.Implemented "intelligent" mail merge letters.Developed reports, using Crystal Reports, for users across campus, and deployed these reports on-line using the Crystal Reports Enterprise Tools.

Waco, Texas

Utilizing Sunguard Banner, coordinated data generation, for multiple communication plans, used in mailings and electronic communications for the Office of Admission Services.Utilizing Crystal Reports, provided reports and data for various Admissions uses, as well as other departments within the University, such as Honors College, President's Office, and several academic units.Coordinated mailings to high school students notifying them of the date and time an Admissions representative would be visiting their campus.Directed the testing and implementation of Banner 7 within the Admissions Office.Directed the testing and implementation of document imaging within the Admissions Office, using an interface between Banner and Nolij.Trained Admissions staff in the location of information in Banner, as well as how to properly and consistently enter data into Banner.Utilized a team approach to plan and schedule publications, mass mailings, and mass e-mailings.Coordinated the implementation, maintenance and improvement of the letter forms used for mailings, reducing the number of decision letters from over 150 to one "intelligent" mail merge document, as well as creating and utilizing targeted verbiage within other mailings.Coordinated the review and decision process for applicants to the University, including using the automated decision rules and processing within Banner, as well as manual review based on University guidelines.Working with Admissions Counselors, coordinated targeted communications to specific groups of prospective students, with the intention of increasing yield rates to theses segments.Trained and functioned as an Admissions Counselor.Participated in the Banner Implementation Team, which shares information, collaborates on projects, and resolves issues across departmental lines.Designed, created and implemented the training manual for the Communications Coordinator position, as well as provided training to replacement personnel.

Bachelor Of Business Administration (B.B.A.), Management Information Systems, General

A. A; A. A, Computer Information Systems; Liberal Arts