Project management and technology consulting services.

Publisher of speculative fiction

Novelist and short story author of fantasy and horror fiction

Obsessively focused on creating a world-class team member experience powered by innovative technologies.Key accomplishments:Transformed a legacy HRIS team into a product model driven center of excellence that supported HR tools such as Workday, iCMS, Winston, and others.Collaborated with my team members to develop personalized training paths for Workday Pro certifications aligned to their areas of specialization. Also developed growth plans and goals for every team member that aligned with their professional development goals.Served as Product Owner for Human Capital Management technologies and partnered with key stakeholders in IT and Finance to ensure mutually successful outcomes.

Overseeing the HR/DE&I lines of business projects and programs, providing strategic on future product strategy. I also mentor, develop, and lead a team of seasoned project and program leaders to grow in accordance with their career and personal goals.Currently Leading an HR/Payroll transformation for an organization of over 38,000 employees globally that includes: Workday HR/Payroll Transformation UKG Workforce Dimensions Timekeeping HR and Payroll Operating Model redesign Global performance management and job architecture redesignIn 2022, served as the Back of House project delivery lead for Hard Rock International’s acquisition of The Mirage in Las Vegas, Nevada. Successfully delivered a full HR and Payroll solution for the property within nine months.In 2021 – 2022, served as Program Director for the Retail line of business. Successfully guided the business on the selection of a new E-commerce platform.

Led a full Workday implementation (HR/Finance/Payroll) for an organization of 26,000 employees in 35 states. Provided program health and executive reporting to c-suite executives.Directed a team of project managers, developers and business analysts delivering retail omnichannel and HRIS solutions.Coached junior project managers to further develop their delivery skills.

Executed large capital projects supporting retail, digital, and omnichannel strategy. Specific projects included: Multiple retail point of sale upgrades Multiple Omnichannel delivery methods: Buy/Reserve online/pick up in store (B/ROPIS) Same Day Delivery Digital Wallet/Payment integrations

Worked for Open Platform, a company owned by BBVA, S.A. that focuses on providing Banking as a Service (BaaS) to late-stage financial startups and established FinTech ventures.Created value each day by:Overseeing day to day progress on projects: scope definition, project plan development, stakeholder management, team development, project reporting for executive management and vendor partners.Providing Business Analysis skills including: use case definition, process and workflow design, and requirements gathering and documentation.Offering payments systems expertise and support, helping shape operational policy, and serving as a liaison between Open Platform and stakeholders at BBVA Compass.Led a series of concurrent projects to build a next-generation payments platform with a total portfolio budget of over $5 million dollars. Project portfolio included:Initial launch of a Any to Any Payments platform that enables users to call a single API to initiate a payment using multiple payment types such as ACH, Debit Card, and Bill Pay:Capital Budget: $4 million dollarsTeam size: 25 - 30 members including product owners, bank stakeholders and developers located in the US and SpainDevelopment of a Bill Payment API for the Any to Any Payments platform:Capital Budget: $1.3 million dollarsTeam size: 10 - 15 members located in the US and SpainProcess development and implementation of a Pilot Bill Pay solution for a FinTech client:Capital Budget: $800,000 dollarsTeam size: 7 developers located in the US and SpainProficient in JIRA, Confluence, Asana, and Microsoft Project. Experience with Agile (SAFe, Scrum, Kanban), Waterfall and hybrid methodologies. Mentored and developed junior project managers to enhance skill sets and payments expertise.

Provide internal consulting services to Enterprise Operations Executive Management. Draft and present proposals to enhance current operations and identify new opportunities to drive efficiency and growth. Current areas of focus: Enterprise Fraud Operations, Operations Project Management Governance, and Execution. Manage and execute multiple strategic IT/operations or cross-functional enterprise projects with $1 million dollars or more in total capital.Manage Operations-related work streams on projects with capital costs exceeding $1 - $2.5 million dollars.Present project plans to senior management and represent project stakeholders at project approval meetings. Facilitate senior management steering committees for strategic projects and ongoing process improvement forums.Apply PMBOK best practices to project management lifecycle activities: identifying key stakeholders, vendor management, developing project plans, aligning resources to tasks, monitoring progress and reporting project status to sponsors.Business Analysis skills include: elucidation techniques, process analysis and mapping, development of business process studies, and business cases to enhance existing business processes.

Responsible for the production performance of the SMS Account Reconcilement, Cashier's Check, and Commercial Check Image delivery systems.Design and implement procedural improvements within the Reconcilement, Cashier's Check, and Controlled Disbursement departments.Manage departmental projects for the Reconcilement, Cashier's Check, and Controlled Disbursement departments.

Provide Consumer Banking policy and procedure support to branch personnel, Regional Managers, and other lines of business as appropriate.

Instructed elementary school students throughout Fukuoka Prefecture in basic English conversation, grammar, and writing skills. Developed educational lesson plans and activities for use by elementary school students throughout the prefecture.Raised awareness of American culture by organizing special workshops and camps for junior high school students and summer English lessons for elementary school students.Co-created a series of language workshops for Japanese teachers to improve English skills.

Assisted customers with questions regarding transactions, branch information, and bank policy.Authorized to assist business clients with specialized service issues related to lost or returned items, funds transfers, and business products in six Southern states.Protected client accounts by monitoring irregular account activity.Improved the quality of client relationships with the bank by providing information on business banking solutions and referring clients to the appropriate lines of business.

Instructed junior high school students in English conversation, grammar, and writing skills. Designed educational worksheets and games for use by junior high school students.Acted as a judge for junior high school English conversation competitions.Organized and facilitated city and prefecture-wide English teacher training seminars.Participated as a Board of Education representative in community cultural fairs and events.Served as a host and interpreter for a visiting delegation from Birmingham, Alabama in October 2004.

Assisted organizations such as the Red Cross, Community Health Charities, Birmingham International Festival and the Birmingham Sister Cities Commission on projects related to youth education, economic development and international relations.Organized mailing lists, managed correspondence, and assisted in the coordination of meetings and events.   Planned and hosted a group of city councilors from Maebashi, Japan on behalf of The Birmingham Sister Cities Commission in September 2003.Served as organizational staff for the 2003 U.S. Youth Games in San Francisco, California.