Customer Success Manager
Current• Azuga is a leading telematics and GPS solution for fleet management, specializing in monitoring driving behaviors and ensuring driver safety.• Serves as the primary liaison between customers and internal teams, ensuring customer needs are understood and promptly addressed.• Manages end-to-end customer experience, including onboarding, training, troubleshooting, and retention strategies.• Collaborates with cross-functional teams to ensure seamless implementation of Azuga's telematics solutions, contributing to increased customer satisfaction and product adoption.
Mar 2023 - Present
