Client Services Representative
San Diego, California, United States
Managed Various Customer Accounts all over Southern California- all verticals and sizes Upsold and Expanded current customers accounts by selling different types of security systems and additional equipment for existing systems Generated new business in the territory of San Diego County, Orange County, LA CountyAverage of 40+ Calls and emails a day and executed various types of contracts from start to finish- well versed in contract creation and execution.Prospected into Target verticles & accounts and knocked door to door to acquire new businessTraveled to clients across SoCal to give live demonstrations of new or existing technology , generate upsell opportunities, engineer & sell new security systems, execute renewals, and conduct overall status checks Assisted with resolving IT issues, renewing customers for multiple years, and retaining customers-part of the retention teamExecuted Contracts Independently for New Systems, Transfers, Relocations, Renewals, and TakeoversConducted Quarterly Retention Reviews with management to analyze all accounts that canceled, transferred, relocated, or renewed during that period of timeProficient in Adobe, Salesforce, ZoomInfo, Outreach.io, Yesware, LinkedIn sales navigator, Excel, Sedona, WeSuite Highly knowledgeable of various security systems manufacturers: DMP, Bosch, Honeywell, Ademco, Silent Knight, Potters, Brivo, AMAG, Stanley, Hanwha, Eagle Eye, Axis, HID, iPro, Genetec, Aiphone, Exacqvision, Altronix ,