Jared Morrow Email & Phone Number
@monument.io
1 phone found area 316
LinkedIn matched
Who is Jared Morrow? Overview
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Jared Morrow is listed as Lead Client Success Manager at Monument, a company with 51 employees, based in Dallas-Fort Worth Metroplex, United States, United States. AeroLeads shows a work email signal at monument.io, phone signal with area code 316, and a matched LinkedIn profile for Jared Morrow.
Jared Morrow previously worked as Senior Client Success Manager at Monetate and Team Lead, Revenue Management Enablement at Hilton. Jared Morrow holds Bachelor Of Science, Hotel And Restaurant Administration from Oklahoma State University.
Email format at Monument
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AeroLeads found 1 current-domain work email signal for Jared Morrow. Compare company email patterns before reaching out.
About Jared Morrow
Seasoned Customer Success Manager with experience in B2B SaaS environments, adept at driving customer engagement, adoption, and retention. Proven track record in partnering with customers to deliver value and advise on revenue-related initiatives and technical solutions. Demonstrated ability to build strong relationships across all levels of client organizations, from admins to C-level executives. Passionate about transforming customer experiences and contributing to team success in a dynamic, fast-paced environment.Career Highlights:● Outperformed company-wide Net Revenue Retention (NRR) rate by 26% QoQ (FY ‘23 YTD ‘24).● Pitched the launch of a new product solution (Monetate’s Personalized Search) and built/managed a pipeline of expansion opportunities for 45% of the accounts in my book of business (Q2 & Q3 ‘24).● Selected by leadership to demonstrate sales discovery skills/strategies in client meetings during company sales and customer success enablement sessions (Q2 & Q3 ‘24).● Promoted to lead a team of four on the Revenue Management Enablement team (Jan. 2019).● Spearheaded the creation of business processes that led to the launch of the “Revenue Specialist Development Program” (2017-2018).● 2019 Circle of Excellence Nominee (Hilton’s most prestigious award for outstanding performance).● 2018 Q2 Blindside Award Winner (Outstanding RMCC support team-member).
Listed skills include Leadership, Team Building, Luxury, Public Speaking, and 32 others.
Jared Morrow's current company
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Jared Morrow work experience
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Senior Client Success Manager
Current- Drives value as main point of contact for 20 clients with an annual contract value of $3M+ by anticipating their needs and aligning their goals to Monetate software solutions.
- Over attained company’s NRR, QoQ with an avg. rate of 100.82% (Company’s NRR was 80%) (’23-Present).
- Partners with sales/post-sales teams to identify cross-sell & up-sell opportunities and drive the renewal process.
- Mentors, coaches, and contributes to the conception of business processes for new hires onboarding to the team.
- Documents client engagements and strategic account success plans within Salesforce and Planhat (CRMs).
- Leverages cross-functional resources and Looker platform to analyze and present data to customers in executive business reviews.
Team Lead, Revenue Management Enablement
- Directed a team of four managers responsible for development programs across a team of 450 team members, with an emphasis on focused service hotel brands.
- Built relationships with cross-site business teams and internal stakeholders to develop and maintain a successful training strategy that aligned with business KPIs.
- Analyzed and identified coaching needs using measurement criteria of development programs and in-role metrics.
- Identified opportunities and created action plans for Succession Planning, Performance Management, and Career Pathing
- Directed a 10-week new-hire training program, up-skilling training for Revenue Specialists, and promotional based leadership development programs for tenured team members.
- Hosted and evaluated Final Mock Revenue Calls to determine new-hire readiness to onboard live portfolio.
Manager, Revenue Management Enablement
- Developed standardized business processes for Revenue Specialists responsible for Focused Service Brands.
- Created standard operating procedures for reporting, forecasting, budgeting, and pricing tool management.
- Built coaching guides and coaching guide trackers for all new-hire and development program candidates.
- Assisted in the initial development and roll-out of Revenue Specialist Development Program.
- Partnered with L&D team to update and implement new learning curriculum to support the dynamic environment of the business.
- Provided 1:1 coaching and mentorship for dozens of new-hires during initial on-boarding process.
Revenue Specialist
- Managed a portfolio of 15-16 focused service hotels with a gross annual revenue of ~ $60 Million.
- Balanced franchisee client retention and total hotel revenue growth as the business was based upon an optional subscription model.
- 10 Hampton Hotels marked “comparable” finished with 5.25% Revenue Per Available Room (RevPAR) growth with RevPAR Index (RPI) impact of $113,109 in 2016.
- Provided impeccable customer service through relationship building as a trusted advisor.
- Official mentor for five new hires and developed mentor program still in place for all new team members.
Jared Morrow education
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Oklahoma State University
Frequently asked questions about Jared Morrow
Quick answers generated from the profile data available on this page.
What company does Jared Morrow work for?
Jared Morrow works for Monument.
What is Jared Morrow's role at Monument?
Jared Morrow is listed as Lead Client Success Manager at Monument.
What is Jared Morrow's email address?
AeroLeads has found 1 work email signal at @monument.io for Jared Morrow at Monument.
What is Jared Morrow's phone number?
AeroLeads has found 1 phone signal(s) with area code 316 for Jared Morrow at Monument.
Where is Jared Morrow based?
Jared Morrow is based in Dallas-Fort Worth Metroplex, United States, United States while working with Monument.
What companies has Jared Morrow worked for?
Jared Morrow has worked for Monument, Monetate, and Hilton.
How can I contact Jared Morrow?
You can use AeroLeads to view verified contact signals for Jared Morrow at Monument, including work email, phone, and LinkedIn data when available.
What schools did Jared Morrow attend?
Jared Morrow holds Bachelor Of Science, Hotel And Restaurant Administration from Oklahoma State University.
What skills is Jared Morrow known for?
Jared Morrow is listed with skills including Leadership, Team Building, Luxury, Public Speaking, Customer Success, Training And Development, Account Management, and Sales.
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