Jared Montgomery Email & Phone Number

Sydney, New South Wales, Australia

Ultimo, New South Wales, Australia

Providing data analysis, insight, predictions on customer relationships and sales rep performance in the ever changing wine industry. While also managing/supporting contact centre sales reps and leading dialler systems to ensure the best customer data is utilised to ensure sales and customer retention.

Sydney, Australia

Managing a team of highly motivated customer service reps to guarantee customer satisfaction. Ensuring all orders, delivery queries and service questions and responded to ASAP while maintaining customer payments and retention in the wine plan subscription service.

Ultimo, New South Wales, Australia

Responding to customer queries via phone, email and instant messaging (web chat) with accurate and empathetic solutions. Queries including creating and up selling orders, responding to delivery and service issues actively pursuing customers for updated credit cards for a subscription service.

Sydney, Australia

Managing and growing a portfolio of customers with phone sales and in home wine tastings with a focus on ensuring customers are engaged with the latest and greatest wines.

Silverwater, New South Wales, Australia

Supporting service issues with set top boxes including over the phone and email queries. Escalating hardware faults and managing delivery and pickup for required maintenance while up selling replacement and new models.