Jared Best Email & Phone Number

Washington, Dc, Us

Washington, District Of Columbia, United States

Troy, New York, United States

Troubleshoot technical issues for college employees, including faculty, staff, and administration Applied skills in active listening and verbal communication to understand and interpret customer concerns, especially when serving as the first point of contact for customersPerformed a variety of services including assessing and repairing faulty hardware, resolving issues with network connectivity, and completing the installation of computers across campusSuccessfully closed 95% of tickets on the first call without escalation, exercising efficiency and attention to detail Effectively collaborated with colleagues to ensure proper and effective solutions were implemented

Cyber Security, Cyber Crime And Fraud Investigation & Network Forensics And Intrusion Investigation

Activities and Societies: Student Government Association Senator-at-Large President of the Organization of Justice Studies Vice President.

Associate'S Degree, Cybersecurity

Honors: Recipient, President’s List (1 semester); Dean’s List (2 semesters)

Advanced Studies