Accomplishments:- Successfully owned and delivered 8 end-to-end Salesforce Implementation Projects (average length 275 days), completed an average of 15%+ (30 days) ahead of schedule and 10% below budget ($160k in savings).- Drove 15% reduction in project delays and a 10% cost savings in staffing by developing and deploying a comprehensive project and portfolio management system, significantly enhancing real-time decision-making capabilities and driving operational transparency.Responsibilities: - Orchestrate strategic planning and execution of Salesforce implementation programs.- Align project timelines with client requirements to ensure seamless execution and drive client confidence throughout the project lifecycle.- Administer budgets & optimize resource distribution, leading to enhanced quality and cost-effectiveness of solutions tailored to meet & exceed expectations.- Lead program delivery by cultivating a dynamic team environment, mentoring project managers & technical staff, ensuring excellence in delivery & communication.- Establish robust communication channels with clients & internal teams to ensure clarity, transparency, & alignment on goals, progress, and required adjustments.- Proactively identify, document, and mitigate risk associated with complex implementations via strategy calibration in alignment with client feedback.

Accomplishments:- Drove a 30% decrease in hours required for Financial Reporting (Savings of $50k annually), and achieved 100% compliance goal, via successfully owning and delivering project to clean and revitalize entire CRM database.- Spearheaded a comprehensive operations & systems integration project (post-acquisition) leading to a 60% decrease in inherited spending, translating into a $700,000 annual cost reduction.- Revamped product-line reporting processes, significantly improving alignment with organizational objectives. This strategic initiative facilitated clearer decision-making and resource allocation, securing an estimated $2M in funding for key programs, leading to a 20% increase in operational efficiency and extending the reach of our core services.Responsibilities: - Identify and distribute talent across multiple projects, optimizing team composition and workload distribution to maximize efficiency, ensuring all projects consistently delivered on time and under budget.- Spearhead design, development, & launch of department-wide risk management strategy, plan, and procedures to minimize risk & heavily reduce project delays.- Cultivate relationships with key stakeholders (including vendors and senior executives) to drive trust and ensure alignment on project goals & broader business objectives.- Own initiative to improve project oversight & decision-making processes, via introduction of simplified project reporting, resource tracking, and KPI monitoring.- Responsible for planning & facilitating “enterprise transformation” steering committee meetings (including crafting agendas & building presentations) to influence and contribute to executive team decision-making on key program investments.

Accomplishments:- Drove 103% increase in annual revenue from non-donor services during tenure via owning the design, creation, launch, and ongoing management of a new filming, video, and media production studio. - Led total overhaul & modernization project of organization’s facilities & infrastructure, enabling for increasing the number of events run, facilitating an increase of 34% ($5.1M annually) of revenue from donor-contributions.- Led complete client portal site overhaul, including custom CRM System integration, resulting in $40,000/yr & 1,000 hours/yr saved, eliminating most formerly manual processes for material sharing.Responsibilities:- Led a cross-functional team in researching, designing, and iterating on a portfolio of 14 in-person and online training programs.- Manage and own planning, design, and launch of new, modernized online training site & document management system.- Create, manage, and own annual budget for communications training and studios programs & staff.- Responsible for generation and presentation of detailed monthly, quarterly, and semiannual financial performance reports for the board.- Implement a new, comprehensive feedback system to collect and analyze client satisfaction data, and deliver insights to help drive improvements to curriculum and program design.

Repaired and added custom modifications to iPhones. Sourced and negotiated parts from partners overseas.