Technology business leader helping organizations excel in their markets by leveraging reliable, creative solutions. Firm believer that honest and frequent communication and realistic expectation setting are keys to successful project implementations. Extensive experience creating and managing complex technical projects. Proven ability to establish departmental goals that support an organization's vision and mission. Constantly working to motivate myself and peers towards professional excellence across disciplines. Nine years of hands-on experience designing, delivering and managing customer-driven solutions including: Windows Server 2003, 2008 and 2012, storage area networking (Dell PowerVault MD32xx, Equallogic PS series), switching and routing (Cisco, Dell, Hirschmann), VMware ESX/ESXi 4.x & 5.x, VMware Workstation, security (Cisco PIX/ASA, Barracuda, AppRiver, Juniper, SonicWALL, Firebox, Symantec, McAfee), messaging (Exchange 2003 and 2007), data retention/BCDR (DataDomain, CommVault), incident-tracking systems(Track-It!, FootPrints, ServiceDesk Plus, CA Unicenter), systems management/monitoring (SolarWinds, Kaseya), database (SQL 2005/2008, MySQL), telephony (Avaya, Asterisk, Nortel, Cisco), directory services (LDAP, Active Directory, NDS) and end-user experience.I believe we should never shoe-horn technology where it doesn't fit. Fundamentally, technology provides the platform and tools that allow businesses to do what they do best as efficiently and securely as possible. Technology should always serve the business and the business should always drive technology. Specialties: • Capital & Operating Expense Management• Change Management• Client Relationship Management• Customer Support Center Management• Employee Development• Incident Management• Problem Management• Project Management• KPI Reporting & Trend Analysis• Service Delivery• Strategic and Tactical Planning• Technology Infrastructure Planning & Design
Listed skills include Vmware, Virtualization, Active Directory, Windows Server, and 10 others.
