Works at the technical forefront of the Arterial Programs integration into the RTMC andsupports their operation within the facility, and coordinates with local agency staff.o Develops his team’s technical abilities and expertise, driving them to enhance their skillsto greater support the operations of the RTMC.o Supports the RTMC internal web presence through Microsoft Information Server supportfor the Operator Information Portal, media outlet video distribution application, andSunGuide modules.o Develops and maintains IT budget and planned upgrade path to drive ITS ITinfrastructure forward in a consistent stepped plan.o Manages vendor relationships to ensure that services are being provided to FDOTspecifications and looks for opportunities to take advantage of vendor offerings to driveinnovation in the operations of the RTMCo Supports the myriad of Audio Visual systems crucial to effective RTMC operationsincluding the video wall display, LCD Panels and video conference equipment.o Maintains a highly secure network within the RTMC and seeks out breaking securitythreats to ensure that countermeasures are deployed in a timely fashion.o Experienced in supporting the Emergency Operations Center through a declared State ofEmergency both on-site and remotely, while maintaining critical systems support andavailability.o Provides SunGuide ® software and server systems support to operations staff andDepartment of Transportation management at the District 7 RTMC on a 24/7 basis.o Supports highly availability, geographically distributed SQL Server database backend forSunGuide software.o Manages proven Windows Server 2012 environment to support highly available serviceswhich support continuous operation of the RTMC.

Develops various programs providing the RTMC management and operators with easieraccess to data within the D7 SunGuide RTMC from the SunGuide ® DataBus subsystem.o Provides technical support to the ITS maintenance contractor field technicians andmonitors field devices and SunGuide ® software status to support a fully functionalsystem.o Provides support for RTMC audiovisual systems, including video wall display, LCDpanels, conference room and video conferencing equipment.o Developed and maintained HelpDesk software to track and expedite the reporting andresolution of problems in support of the RTMC and Field Devices, including devicessupporting the SunGuide ® software.o Developed and maintains the video distribution system for District 7 to share ITS videofeeds with local news agencies.o Developed and maintains traffic sensor data sharing systems that enable data sharing withFDOT partners and academia.o Coordinates with various third party vendors to ensure that work being performed andequipment being installed in the District 7 RTMC performs and conforms to FDOTrequirements and expectations.o Coordinates SunGuide ® software trouble tickets with Southwest Research Institute topromote prompt software patching, ensuring smooth operations of SunGuide ® .o Coordinates with Central Office to maintain FLATIS operations and data integrity forDistrict 7.o Provides phone system support and maintenance for District 7 RTMC operations,including advanced EOC functionalities.

In charge of determining requirements, designing, and implementing software to self-configure an operator interface terminal for emissions monitoring.o Designed and implemented modifications to company's core software to reduce upgradetime for technicians and protect source code.o Developed application to allow user or technician to easily customize softwareappearance, and streamline software installation, and removed the need for developmentenvironment to reside on system, thus potentially reducing licensing costs.

Two-man project that consolidated current database structure (FoxPro) and completed a restructure migration (SQL Server). Designed web-based user front to access new database functionality.

Interned between school on summer breaks in the deployment of environmental surveillance over summers and holiday breaks. Created database to input data with C++ that allowed for usable information.