Internal department consultant: - implementing and evaluating OKR/KPIs across programs, including Southwest Brooklyn Health Home, CCB IPA, Brooklyn Communities Collaborative (BCC), Transitional Care, Pharmacy, and others- leading cross functional, high-value projects focused on enrolling patients in multiple programs across programs managed through department

BU instituted rule that TAs could not be remote outside of Boston in December 2023

- Assesses supply/demand of mental health provider network for 30+ state implementation across Value Based Care and Core Offerings - Analyzes and presents MHP Recruitment Strategy to external stakeholders- Creates, leads, and measures outcomes of recruitment strategy via tooling (CRM) and processes for sales team- Monitors network growth and health in existing markets to support expansions for multiple customers and geographies

- Led improvement of org-wide processes by conducting detailed analysis of organization requirements and led the integration of tech and ops teams via implementation of cross functional feedback loop- Enhanced operation model for team of 15 people to Care Navigation and advanced user technology (CRM)- Facilitated roll-out of patient-facing messaging feature and analyzed results for continuous improvement- Created and implemented data-driven tool to measure internal user utilization and performance metrics- Owned staffing and inbound-call models to facilitate scaling from 15 to 60 person team- Managed 3 direct reports and temp employee program

Team member involved with telephonic communication in both English and Spanish between clients diagnosed with a range of mental illnesses and all providers involved in collaborative healthcare, to move patients through their journey from primary care physician to behavioral health provider.

Responsibilities include creating daily lesson plans, recording attendance, teaching, individual help, and grading non-formal and formal assessments.

Responsibilities include consenting participants, collecting data, analyzing and coding interpersonal event data, presenting qualitative research on social belonging to faculty, staff, and peers, and interacting with depressed and non-clinical samples.

Responsibilities involved conducting interviews or rising high school seniors applying to Colby and hosting information sessions for students and families visiting the students

Month-long internship creating position statements on mental health legislature and attending clinical workshops on Mental Health First Aid and Suicide Prevention