Manager - Technical Content, Last Mile Delivery
Current
Oct 2024 - Present
AeroLeads people directory · profile
Jared Sims Email & Phone Number
Technical Content Manager in Retail Delivery
at
Walmart
1 work email found
@crocs.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Technical Content Manager in Retail Delivery
Location
Bentonville, Arkansas, United States
Company size
Who is Jared Sims? Overview
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Quick answer
Jared Sims is listed as Technical Content Manager in Retail Delivery at Walmart, a company with 511875 employees, based in Bentonville, Arkansas, United States. AeroLeads shows a work email signal at crocs.com and a matched LinkedIn profile for Jared Sims.
Jared Sims previously worked as Manager - Technical Content, Last Mile Delivery at Walmart and Customer Success Manager at Inkling, An Echo360 Solution. Jared Sims holds Bachelor Of Science (B.S.), Agricultural Communication from The Ohio State University.
Company email context
Email format at Walmart
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{first_initial}{last}@crocs.com
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AeroLeads found 1 current-domain work email signal for Jared Sims. Compare company email patterns before reaching out.
Profile bio
About Jared Sims
Highly experienced Training and Development, Knowledge Management, and Quality Assurance leader with over 8 years of demonstrated excellence working in the retail and eCommerce customer service industry with a focus on employee experience. Able to skillfully anticipate the needs of both associates and customers to positively impact user experience as well as company profitability. Course and curriculum designer for core job functions in customer service, technology systems, and soft skills. Proficient in developing onboarding and skills training resources, quality standards and guidelines, and career pathing tools. Successful working in a fast-paced, ever-changing environment with ambiguity and limited oversight.
Listed skills include Public Speaking, Event Planning, Facebook, Powerpoint, and 17 others.
Current workplace
Jared Sims's current company
Company context helps verify the profile and gives searchers a useful next step.
Walmart
11 roles
Jared Sims work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
Feb 2024 - Oct 2024
Global Retail Learning & Development Manager
- Responsible for managing the global retail training calendar and bridging the gap from corporate to regional support. - Cultivates strong relationships with key stakeholders across the business to ensure a consistent approach and message is being communicated across all touchpoints. - Builds and leads global retail courses and content tied to the.
May 2023 - Feb 2024
Customer Care Training, Knowledge, & Communication Senior Analyst
- Responsible for driving strategy behind all training, knowledge, and quality standards for up to 1,000 associates internally and globally across disparate in-house and multiple out-sourced Customer Care teams. - Management and mentoring of Associate & Assistant Customer Service Analysts recognized as Outstanding Performers by internal reviewers and.
Mar 2021 - Jan 2023
Customer Care Training, Knowledge, & Communication Analyst
- Onboarded and managed new Assistant Customer Service Analyst, responsible for building and maintaining Customer Service Training resources, guides, and support materials. - Led complete revamp of Customer Service support document library, conscious of entire associate experience, from new hire to tenured associate. Resulted in improved assessment scores.
Oct 2018 - Mar 2021
Customer Care Training & Knowledge Associate Analyst
- Supported management of customer experience through multiple outsource partners, standardizing processes to coach individuals and drive KPIs (CSAT, QA, and UPH). - Built upon the previously transformed training experience as the company evolved in both branding and experience offering perspectives, while also acquiring ownership of existing associate.
May 2016 - Oct 2018
Customer Care Training Assistant Analyst
- Quickly learned and then transformed existing Customer Service training experience from multiple content sources (PowerPoint, Word, Excel) into single source, modularized onboarding and growth experience. - Built technical training documents and support content from ground up for emerging channels (website chat support, softphone phone support).
Mar 2015 - May 2016
Ecommerce User Acceptance Testing Coordinator
- Responsible for executing test plans for the eCommerce business across all global brands, both for the operational experience and capital projects.- Responsible for the intake and prioritization of tickets logged in JIRA for multiple teams of the eCommerce business.- Worked with cross functional partners to improve the customer experience on our.
Jun 2014 - Mar 2015
Aquatics Facility Coordinator/Crew Chief & Lifeguard/Event Technician
- Managed staff and aquatic operations on a day-to-day basis.- Responsible for opening and closing a multi-million dollar recreation facility.- Monitored guests at RPAC pools, provided first-aid, demonstrated knowledge of required skills.- Helped run and facilitate the coordination of aquatic events held at the aquatics center.
Sep 2010 - Jun 2014
Community/Public Relations Intern
- Posted specific and targeted posts to Facebook and Twitter channels.- Designed various graphics and elements for photo slider on their website’s homepage.- Designed marketing collateral for the Hunger Knows No Season Food Drive Campaign with Kroger and WBNS-10TV.
Sep 2013 - Dec 2013
Cashier/Guest Service/Carryout
- Checked out guests at cash register.- Returned unwanted merchandise and handled guest complaints.- Helped guests load various purchases into their vehicles.
Apr 2008 - May 2010
Team & coworkers
Colleagues at Walmart
Other employees you can reach at walmart.com. View company contacts for 511875 employees →
TR
Tori Roberts
Colleague at Walmart
St Petersburg, Florida, United States, United States
View →
MR
Marcos Ramirez
Colleague at Walmart
Pico Rivera, California, United States, United States
View →
AF
Anthony Ferrer
Colleague at Walmart
Yucca Valley, California, United States, United States
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KA
Kris Avila
Colleague at Walmart
Orlando, Florida, United States, United States
View →
鲍
鲍跃建
Colleague at Walmart
Hexi District, Tianjin, China, China
View →
CG
Candace Gives
Colleague at Walmart
Brooklyn, New York, United States, United States
View →
EA
Evan Ambrose
Colleague at Walmart
Fairbanks, Alaska, United States, United States
View →
EB
Elena Benavides
Colleague at Walmart
Heredia, Heredia, Costa Rica, Costa Rica
View →
PD
Pratap Dyamappa
Colleague at Walmart
Bentonville, Arkansas, United States, United States
View →
TF
Trudy Friesen
Colleague at Walmart
Manitoba, Canada, Canada
View →
Tori Roberts
Colleague at Walmart
St Petersburg, Florida, United States, United States
View →
MR
Marcos Ramirez
Colleague at Walmart
Pico Rivera, California, United States, United States
View →
AF
Anthony Ferrer
Colleague at Walmart
Yucca Valley, California, United States, United States
View →
KA
Kris Avila
Colleague at Walmart
Orlando, Florida, United States, United States
View →
鲍
鲍跃建
Colleague at Walmart
Hexi District, Tianjin, China, China
View →
CG
Candace Gives
Colleague at Walmart
Brooklyn, New York, United States, United States
View →
EA
Evan Ambrose
Colleague at Walmart
Fairbanks, Alaska, United States, United States
View →
EB
Elena Benavides
Colleague at Walmart
Heredia, Heredia, Costa Rica, Costa Rica
View →
PD
Pratap Dyamappa
Colleague at Walmart
Bentonville, Arkansas, United States, United States
View →
TF
Trudy Friesen
Colleague at Walmart
Manitoba, Canada, Canada
View →
1 education record
Jared Sims education
-
The Ohio State University
FAQ
Frequently asked questions about Jared Sims
Quick answers generated from the profile data available on this page.
What company does Jared Sims work for?
Jared Sims works for Walmart.
What is Jared Sims's role at Walmart?
Jared Sims is listed as Technical Content Manager in Retail Delivery at Walmart.
What is Jared Sims's email address?
AeroLeads has found 1 work email signal at @crocs.com for Jared Sims at Walmart.
Where is Jared Sims based?
Jared Sims is based in Bentonville, Arkansas, United States while working with Walmart.
What companies has Jared Sims worked for?
Jared Sims has worked for Walmart, Inkling, An Echo360 Solution, Crocs, Abercrombie & Fitch Co., and Office Of Student Life - The Ohio State University.
Who are Jared Sims's colleagues at Walmart?
Jared Sims's colleagues at Walmart include Tori Roberts, Marcos Ramirez, Anthony Ferrer, Kris Avila, and 鲍跃建.
How can I contact Jared Sims?
You can use AeroLeads to view verified contact signals for Jared Sims at Walmart, including work email, phone, and LinkedIn data when available.
What schools did Jared Sims attend?
Jared Sims holds Bachelor Of Science (B.S.), Agricultural Communication from The Ohio State University.
What skills is Jared Sims known for?
Jared Sims is listed with skills including Public Speaking, Event Planning, Facebook, Powerpoint, Social Media, Editing, Leadership, and Community Outreach.
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