• Manage Estimates, Financial Counselor, Transplant Financial Coordinator, Financial Assistance, Transplant Billing, Payer Liaison Analytics Team (PLAT), Transplant Follow-Up learning programs• Partner with Continuous Improvement Coordinators to create new e-learning courses with Articulate Storyline and Rise to support front-end Revenue Cycle staff• Create Section 508-compliant e-learning templates for Revenue Cycle's IDS team• Received academic appointment as an Instructor of Health Care Administration for my work as an instructional design specialist

• Collaborate with project sponsors, subject matter experts, and project teams to create instructional courses and supporting materials for media production and coaching services• Previous projects include e-learning courses and job aids for Etsy and The North Carolina Council on the Holocaust

• Collaborate with SMEs to develop thirty-three accessible courses, forty-one instructional videos, and twenty-nine job aids for adult learners with a 100% satisfaction rating from project sponsors and subject matter experts.• Conducted twenty-five quality assurance peer reviews for e-learning courses and job aids to check for accessibility and compliance with legal and branding guidelines

• Revised sixteen e-learning lessons with Articulate Storyline according to storyboards and review feedback as a part of the Junior Achievement’s Content Production team• Created and revised e-learning assets and instructional videos to support the learning process• Ensured learning objects meet accessibility standards regarding alt-text, focus order, and captioning

• Created learning content and instructional materials utilizing Canvas Learning Management System to teach eight sections of English Language Arts to 160 diverse learners in virtual, hybrid, and in-person settings resulting in students meeting expected growth projections on summative evaluations• Conducted needs assessments, evaluated student data, and collaborated with subject matter experts to improve instructional outcomes for learners for varying achievement levels

• Researched, wrote, developed, revised, and evaluated test items aligned to specified learning objectives utilizing Revised Bloom’s Taxonomy• Engaged in quality assurance to ensure previously created assessment questions were aligned to standards, formatted according to accessibility standards, and accurate in the content they assessed.

• Recognized as North Stanly High School’s 2018-2019 Teacher of the Year• Employed Backwards Design to create learning experiences for 750+ students resulting in students meeting expected growth projections and outperforming the district average on summative assessments• Designed, developed, and implemented six e-learning courses for Stanly County Online Virtual Education (SCOVE)• Provided mentoring and coaching to four student-teachers and beginning teachers• Co-led a gamification workshop at NCTIES 2017, a state-wide educational technology conference• Designed and implemented materials on effectively utilizing technology to engage students, increase communication efficiency, and improve professional practice in three district-wide instructor-led trainings• Piloted the roll-out of our school-wide volunteer program and tracking software and created training materials for students and staff utilizing instructional media created with Screencastify

• Designed and implemented instructional materials aligned to ACT National Career Readiness learning standards• Instructed adult learners in graphic literacy, reading comprehension, and mathematics utilizing a blended-learning approach

• Oversaw daily operations of the pool and its staff.• Planned social events such as movie nights and private parties.• Scheduled Lifeguards and Grill Staff to handle daily operations based on peak hours.• Managed the social media accounts and local advertising• Provided updates on the facility to the Board of Directors during monthly meetings.• Ensured that the pool was adequately supplied with chemicals, supplies, and food for the grill.

• Assisted the Facilities Manager in overseeing the daily operations of the pool and its staff.• Maintained proper chemical levels to ensure the safety of all pool members.• Scheduled Lifeguards and Grill Staff to handle daily operations based on peak hours.• Assisted in the creation of the club's Social Media presence on Facebook and Google+.

• Implemented effective instructional practices resulting in students meeting or exceeding growth projections on their summative evaluations every year• Managed a Professional Learning Community of eight teachers on Flipped Instruction resulting in 100% of participants gaining certification from Sophia Learning• Redesigned Tier I supports, developed Tier II interventions, and created training materials for school’s PBIS program.• Facilitated training workshops on educational technology and integrating gamification strategies to enhance learning

• Designed and developed the curriculum map for North Carolina and American History aligned to newly updated learning objectives, state standards, and career-readiness goals• Created a district-wide wiki to promote collaborative practices and sharing of resources amongst middle-grades teachers• Developed and implemented an instructor-led training for integrating scenario-based branching PowerPoints in the classroom