Executive Director, Corporate Function And Firmwide Internal Communications
CurrentKEY ACCOMPLISHMENTS• Advised three members of the firm’s Operating Committee on how to engage employees while confronting the Covid pandemic, the shift to hybrid work, and evolving approaches to DEI• Led reimagining of employee intranet design and infrastructure, winning buy-in from every business to implement the bank’s first-ever globally integrated homepage for all 300K employees• Revolutionized metrics and reporting for communications, creating the firm’s first-ever channel performance heatmap to prioritize employee communications planning• Represented JPMorganChase in financial services industry association for LGBT advocacy KEY RESPONSIBILITIESLead team of executive communicators serving three members of the firm's Operating Committee:• Build and oversee comprehensive communication strategies for their respective Corporate Functions• Draft and publish executive messages on complex topics ranging from organizational changes to tech initiatives, partnering with Legal, HR, and Media Relations• Develop and execute compelling employee events, including site visits, town halls, roundtables, and diversity activities, and equip executive team with talking points and engaging visuals Lead additional team of professionals delivering operational capabilities for the Communications function:• Leverage data analytics to report on employee sentiment regarding high-profile communications• Deliver every firmwide broadcast email from the firm's Operating Committee, with accountability for editorial perfection and flawless distribution• Execute high-profile employee events, including employee town halls for the Chairman and CEO
