Jared Mccoy Email & Phone Number

Visalia, Ca, Us

Visalia, California, United States

- Directly managed all daily operations of the Visalia Regional Campus of Fresno Pacific University, ensuring the efficient and effective functioning of all departments to promote faculty, staff, and student success.- Managed the budget, purchasing, and finances of the Visalia Regional Campus.- Formulated and presented comprehensive strategies and goals to drive enrollment and reduce expenses to executive university management.- Supervised the planning, presentation, and execution of new developments and project proposals.- Scheduled and supervised regularly scheduled maintenance, janitorial tasks, and emergency maintenance.- Supervised the management and scheduling of all regional classes.- Organized and executed all university events at the Visalia Campus. - Partnered with the HR team in essential functions of the hiring process for faculty, student, and staff positions.- Collaborated with all other university departments and campuses to ensure unity in Fresno Pacific’s mission statement and dedication to the service of the student base.- Facilitated policy training sessions to educate employees on company policies, procedures, compliance guidelines, customer service, and professionalism befitting the standard of a University.- Facilitated communication between faculty and students, through oversight of appointment booking for various university departments.- Supervised call board training, focusing on customer service, call handling procedures, and active engagement with individuals and groups to promote University services, resources, and programs.- Led and facilitated safety training sessions for faculty and staff, equipping them with the knowledge and skills necessary to respond to emergencies and contribute to a safe campus environment.- Coordinated and negotiated with local police departments and city authorities to establish effective partnerships and enhance collaboration on safety initiatives, emergency preparedness, and incident response.

Fresno, California, United States

- Managed customer experience, operational, and human resources responsibilities of the store.- Coached supervisors and trained associates, providing guidance on best job practices and performance feedback to enhance their productivity and customer service skills.- Spearheaded the monitoring and optimization of key store metrics encompassing sales, credit, operational efficiency, and shrinkage, driving improvements and achieving targets.- Monitored and analyzed sales performance, identifying areas for improvement and implementing strategies to meet or exceed sales targets.- Implemented and enforced store policies and procedures to ensure compliance with company standards and guidelines.- Managed supervisor and associate scheduling, as well as project planning and resource allocation.- Assisted in conducting employee performance evaluations and participated in the hiring and onboarding process.- Implemented and maintained visual merchandising standards to create an attractive and customer-friendly shopping environment.- Supervised inventory management, including receiving, organizing, and maintaining accurate stock levels.

Visalia, California, United States

- Coached a team of customer service associates and promoted exceptional customer service practices.- Successfully drove store sales through effective promotion and sales strategies, ensuring sales goals were exceeded both in merchandise and credit.- Monitored and analyzed customer feedback to identify trends and areas for improvement, implementing action plans to address concerns and enhance the overall shopping experience both in-store and online.- Developed and implemented strategies to improve customer satisfaction and maintained a strong focus on delivering a positive and memorable customer experience.- Collaborated with cross-functional teams, including merchandising and operations, to ensure a seamless and consistent customer experience across all touchpoints.- Conducted employee performance evaluations, and hiring interviews, and supervised the onboarding process.- Managed associate scheduling to ensure a productive work environment.

Visalia, California

- Coached a team of customer service associates and promoted exceptional customer service practices.- Successfully drove store sales through effective promotion and sales strategies, ensuring sales goals were exceeded both in merchandise and credit.- Monitored and analyzed customer feedback to identify trends and areas for improvement, implementing action plans to address concerns and enhance the overall shopping experience both in-store and online.- Developed and implemented strategies to improve customer satisfaction and maintained a strong focus on delivering a positive and memorable customer experience.- Collaborated with cross-functional teams, including merchandising and operations, to ensure a seamless and consistent customer experience across all touchpoints.- Conducted employee performance evaluations, and hiring interviews, and supervised the onboarding process.- Managed associate scheduling to ensure a productive work environment.

Visalia, California

- Provided exceptional customer service and personalized assistance to customers, through the selection and purchase of jewelry products.- Developed and maintained relationships with customers, utilizing follow-up techniques to generate repeat business and foster customer loyalty.- Utilized effective selling techniques to meet or exceed sales goals.- Stayed up-to-date on industry trends, product knowledge, and competitor offerings, to provide expertise on the latest trends and recommendations.- Performed repairs on a diverse range of fine jewelry, specializing in watch repair and maintenance.- Maintained accurate inventory records and conducted regular stock audits to ensure proper stock levels and minimize discrepancies.

Brea, California

- Provided exceptional customer service and personalized assistance to customers, through the selection and purchase of jewelry products.- Developed and maintained relationships with customers, utilizing follow-up techniques to generate repeat business and foster customer loyalty.- Utilized effective selling techniques to meet or exceed sales goals.- Stayed up-to-date on industry trends, product knowledge, and competitor offerings, to provide expertise on the latest trends and recommendations.- Performed repairs on a diverse range of fine jewelry, specializing in watch repair and maintenance.- Maintained accurate inventory records and conducted regular stock audits to ensure proper stock levels and minimize discrepancies.

Brea, California

- Managed inventory operations, including receiving, organizing, and stocking merchandise according to company guidelines and standards.- Utilized inventory management systems to track product availability, perform stock counts, and ensure accurate inventory levels.- Conducted regular audits to identify discrepancies and resolve issues related to pricing, labeling, and product placement.- Collaborated with cross-functional teams, including merchandising, sales, and logistics, to ensure seamless coordination of merchandise flow and timely replenishment.- Implemented merchandising guidelines and visual standards to create attractive displays and maximize product visibility.- Contributed to process improvements and efficiency enhancements, suggesting ideas to streamline operations and reduce costs.

Visalia, California

- Provided exceptional customer service and personalized assistance to customers, through the selection and purchase of jewelry products.- Developed and maintained relationships with customers, utilizing follow-up techniques to generate repeat business and foster customer loyalty.- Utilized effective selling techniques to meet or exceed sales goals.- Stayed up-to-date on industry trends, product knowledge, and competitor offerings, to provide expertise on the latest trends and recommendations.- Performed repairs on a diverse range of fine jewelry, specializing in watch repair and maintenance.- Maintained accurate inventory records and conducted regular stock audits to ensure proper stock levels and minimize discrepancies.

Visalia, California

- Provided exceptional customer service by assisting students in selecting and purchasing educational textbooks and materials based on their specific needs.- Demonstrated in-depth knowledge of the product catalog, including textbook editions, supplementary materials, and pricing options, to offer informed recommendations to students.- Processed customer transactions accurately and efficiently using point-of-sale systems, handled cash and credit transactions, and maintained proper cash drawer balances.-Monitored inventory levels, performed stock replenishment, and organized merchandise displays to optimize product visibility and availability.- Assisted in merchandising efforts, including setting up promotional displays, creating signage, and implementing marketing initiatives to drive sales.

Visalia, California

- Provided excellent customer service by engaging with customers, understanding their needs, and assisting them in selecting the perfect timepiece.- Demonstrated extensive product knowledge of various watch brands, styles, features, and functionalities to effectively guide customers in their purchase decisions.- Built strong customer relationships by delivering personalized recommendations, addressing inquiries, and ensuring customer satisfaction throughout the sales process.- Proactively identified opportunities to enhance the customer experience, such as offering additional services like watch sizing, battery replacements, and strap adjustments.- Stayed updated on industry trends, new watch releases, and technological advancements to provide customers with the latest information and recommendations.

Visalia, California

- Provided friendly and efficient customer service, ensuring a positive and enjoyable shopping experience for customers.- Operated cash registers and processed sales transactions accurately and efficiently, including handling cash, credit cards, and electronic payments and ensuring accurate record-keeping of daily transactions.- Assisted in managing customer returns and exchanges, following company policies and procedures to ensure customer satisfaction.- Effectively communicated with customers, addressing questions, concerns, and resolving any issues that arose during the checkout process.

Bachelor Of Arts - Ba, Psychology

Associate'S Degree, Liberal Arts And Sciences, General Studies And Humanities

Associate'S Degree, Behavioral Sciences

Psychology

Activities and Societies: Torrey Honors Institute