General office support and management: QuickBooks management, IT management, and office efficiency manager.

Event and portrait photographer in greater Chicagoland.

Photographer for real estate clients; business development and analyst to facilitate new business, process improvement, and overall business growth.

Consistently deliver on a value proposition that focuses on outsourced IT services for small businesses in the NW Chicago suburbs. Highly focused on customer service and helping IT users flourish. Problem solving in Microsoft Windows network environments; function as the customer’s single point-of-contact for problem identification. Regularly engage with leaders and users to improve on IT processes. Specialized project management with our partners to deliver effective solutions.With changing business needs, I have engaged in various roles and activities:- Provided daily technical support onsite and remotely for various clients.- Directly supervised a level 1 team.- Trained end-users in Microsoft Office 365 and other software.- Provided general human resources management; created employee manual Engaged in recruiting and interviewing candidates for level 1 and 2 roles.- Engaged in sales activities including some sales appointments, follow-up; created proposals; provided sales engineering for other sales professional. - Successfully closed a small number of small business IT opportunities, including computers, laptops, network equipment, and projects.- Though not a formal partner, I provided regular engagement in strategic thinking with the business owner; worked on business plan.

Purpose: Assist the church to be focused on the biblical mission of gospel growth by helping ministries work together to know, worship, and share Jesus Christ. The specific areas of gospel growth include outreach, follow-up, growth, and training.> Sponsor and develop a specific ministry focus: Emerging Adult Ministries (post-high school ages 18-30). Discover andinnovate ministry opportunities as it relates to this age group and their unique needs and situation in the localcontext. Explore possibilities for building a college campus presence.> Oversee specific ministry team operations and promote effective gospel growth including: - Emerging Adult Ministries- Small Group Ministries- Christian Outreach & Education- Greeter Team- Women’s Ministries- Technology Services- Food Services Team> Provide ministry teamwork support through organizational process management (work with Church Office Managerand pastoral team). Tasks include creating and improving workflow oversight for improved ministry team function.May also include project management as needed. > Oversee communication channels including church website, advertising, and weekly bulletin publications.> Oversee and provide for technology support, specifically in-house computer and network management; promotevalue-added technology development as needed.

I led an innovative team of IT professionals through the growth and decline of a start-up engineering firm in the Chicago area. Starting as the lone network administrator I grew with the company, with all the challenges and risks that tough learning curves provide. Never losing focus on adding value to the organization, I was committed to empowering the team, at times even taking on grunt work to allow them to flourish. I count it a blessing and honor to have known and worked with some of the best IT minds in the business!

I directly supported Windows 95 clients on a NetWare 3.12 network for 50+ user environment, where my primary duties included workstation setup and maintenance, end-user support and training, as well as documentation. Minor duties included user administration in NetWare and printer queues configurations.