Gallant partners with teams of all sizes, from entrepreneurs to growth stage enterprises, offering cohesive change and compelling digital products through social psychology and data driven discovery.

I led multi-disciplinary product teams that built new features and enhanced core systems for D&D players using D&D Beyond, an enterprise-scale website and mobile app for Dungeons & Dragons with 15+ million registered users and 2+ million monthly active users, as it grew from a $9M to $71M business. I collaborated closely with engineers, designers, data scientists, and marketers to turn customer insights and analytical data into iterative solutions that accomplished business goals and delighted our players. I was known for my friendly demeanor, varied metaphors, and reliability to get the job done.FOCUS: product operations, analytics, new registration funnel, brand marketing support, GDPR compliance, and accessibility.

As the PM, I established a team with a wide range of stakeholders responsible for maintaining and replacing the shared systems used across engineering, supporting other product teams to finish new features. Meanwhile, I owned and expanded web accessibility initiatives and was the primary liaison for coordinated and ad-hoc marketing requests.Additionally, during the 2022 acquisition, I oversaw the project management of the migration of D&D Beyond with all associated work and milestones completed on time or early.

I shifted from engineering to product and took over in-flight user features and maintained core systems for D&D Beyond. I also managed the internal product and engineering support for an extensive marketing audit and associated work to revise the on-site marketing funnel.

As an SRE, I supported the launch of cortexrpg.com, the core product of the Fandom Tabletop division, and talesofxadia.com, a new tabletop RPG. I was responsible for the cloud infrastructure, performance load testing, and additional network configuration. I also drove the adoption of automated code deployment pipelines through Github and AWS.

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I was responsible for cloud infrastructure, code deployment automation, and tech operations for multiple gaming and fan-based websites under the Twitch subsidiary Curse, Inc. I orchestrated the migration of active AWS resources to infrastructure as code and supported the separation of Curse Media cloud infrastructure from the internal Amazon ecosystem during the 2018 acquisition.

I supported a digital transformation effort to enable and guide teams to revolutionize their software development practices with DevOps, Continuous Delivery, and the latest cloud automation frameworks.

I was a proactive product advocate, cloud infrastructure lead, and operations manager for an internal enterprise-wide automation tool enabling DevOps principles and CI/CD practices for software release. The new service dramatically increased the speed and simplicity of releasing software while reducing process, compliance risk, operational delays, and downtime.

I led a release management team supporting 25+ agile engineering teams. I oversaw release plans, schedules, approvals, and audit trails for hundreds of monthly changes to production for the U.S. credit card division. I helped introduce automation to our processes and reporting, significantly reducing manual effort and allowing our team to expand our capacity.

I supported unified communications implementations in large-scale VoIP telephony projects for public and private clients. I was responsible for modifying, configuring, testing, and deploying VoIP software across the client's existing and virtualized infrastructure.

I supported projects developing investment-grade real estate in South Asia under the guidance of the CEO. My internship focused on a time-critical bid to the International Development Association and the Royal Government of Bhutan to develop the country’s first technology park. I gathered inputs, prepared the bid documents, and was the company’s liaison in Bhutan for final preparations with joint-venture partners.Additionally, I improved the usability of multiple technology park tenant portals hosted on MS Sharepoint, designed and coded websites for joint-venture partners, and trained others in essential web development.