Jared Whalen Email & Phone Number

Alpharetta, Georgia, Us

Director of Quality and Systems for a rapidly growing FDA compliant Contract Packaging company handling Food, Pharmaceuticals, and Medical Devices.Overseeing Quality operations embedded at two North American Proctor and Gamble distribution hubs and two Summit multi-customer facilities.Completely redesigned the Quality System to help integrate quality into the work being done.Ensuring a focus on people and making sure the programs and metrics drive a quality culture that protects our customers brands.

Alpharetta, Georgia, Us

Oversaw construction and startup of a new 300,000 sf contract packaging facility. Responsible for staffing, contracts, budget and overseeing daily operations as we ramped up the new facility over the first year and a half of production.

(Company Purchased by Summit Packaging Solutions in February 2016)Responsible for the quality operations at 6 high volume contract packaging facilities supporting customers like Heinz and Proctor and Gamble.Establishment of metrics and procedures to create a world class organization that delights customers and empowers employees.

Attendorn, North Rhine Westphalia, De

Leading quality operations for a high volume high product mix automotive supplier, supplying coil springs to every major OEM in North America.Reduced customer quality issues by 50% year over year and cut production scrap rate in half.Lead new digital QC software integration.Responsible for guiding and developing a 35 person quality department in two facilities, overseeing internal and external quality, and supporting quality initiatives at our Mexican sister facility.Driving continuous improvment, global quality initiatives, customer satisfaction, and scrap reduction activities.

Aurora, Indiana, Us

Lead quality and continuous improvement inititives at two North American manufacturing locations. Introducted new inspection techniques to reduce customer rejects by %25.Worked with suppliers to improve ontime delivery and eliminate reoccuring visual defects.Developed standard operating procedures that supported the Aurora quality system.Implementation and Auditing of SPC, SOP, and 5S initatives.Managed supplier, in process, shipping, and customer quality issues.

Vernon Hills, Il, Us

Quality Engineer for Mitsubishi Electric Automotive AmericaCustomer Responsibility:FordChryslerNissanAAI (Mazda)New Model (PPAP, APQP), Warranty, Line Claim and Continuous Improvement activities. Supported production with customer feedback to ensure issues were eliminated at the source.

Southfield, Michigan, Us

Quality Engineer for the Japanese Car Group.Quality Resident Engineer for Toyota Motor Manufacturing Indiana. Supporting 13 North American manufacturing facilities with over 600 part numbers.Directed customer interaction to ensure effective containment, rootcause, and countermeasure activity. Supported 3 major new model launches and hundreds of process changes while improving customer relations and cutting quality issues by over %50.

Lexington, Kentucky, Us

Reliability testing and design for Inkjet Printer systems in the Consumer Printer Development group.

Lexington, Ky, Us

AutoCad Drawing Revisions

Bs, Mechanical Engineering

Diploma, General Studies