• Develop and execute the company's overall strategy and business plan, with a focus on revenue growth and customer acquisition.• Establish and maintain relationships with key stakeholders, including customers, investors, and partners.• Manage the day-to-day operations of the company, including financial management, product development, and marketing.• Hire and manage a team of talented individuals, including salespeople, developers, marketers, and customer support representatives.• Develop and maintain a deep understanding of the SaaS landscape and stay up to date on emerging trends and technologies.• Work closely with the product development team to ensure that the company's products are meeting the needs of customers and staying ahead of the competition.• Develop and execute effective sales and marketing strategies, including digital marketing, content marketing, and lead generation.• Monitor and analyze key metrics, such as customer acquisition cost, lifetime value, and churn rate, and adjust strategies accordingly.• Develop and maintain a strong company culture that fosters innovation, collaboration, and customer-centricity.• Continuously identify opportunities for growth and improvement and develop strategies to capitalize on those opportunities.

- Provide strategic IT consulting to clients, offering expert advice on technology solutions aligned with their business objectives.- Conduct comprehensive IT assessments and audits to identify areas for improvement and recommend appropriate strategies.- Collaborate with clients to develop IT roadmaps and long-term technology plans that align with their growth and scalability requirements.- Advise clients on IT infrastructure design and optimization, including network architecture, hardware and software selection, and cloud integration.- Assist clients in evaluating and selecting IT vendors and solutions, negotiating contracts, and managing vendor relationships.- Assess cybersecurity risks and develop customized security strategies to protect client systems, data, and networks.- Advise on IT compliance and regulatory requirements, such as data privacy and industry-specific regulations, ensuring clients meet necessary standards.- Conduct IT cost optimization analysis and provide recommendations for cost-effective technology investments and resource allocation.- Advise clients on disaster recovery and business continuity planning, ensuring their critical systems and data are protected and can be quickly restored in case of an outage.- Stay updated with industry trends and emerging technologies, and provide thought leadership and guidance to clients on their potential benefits and implications

• Developed and implemented creative, cost-effective programs with increased client retention rates by 15% compared to prior year.• Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.• Exceeded sales objectives on consistent basis to drive company growth.• Led sales team to exceed quarterly sales goals.

• Managed and led all aspects of new business development, sales and marketing, account management and revenue/profit growth in assigned territory.• Built strong sales portfolio and quickly ramped-up market presence while building strategic relationships and managing contacts.• Led the recruiting, hiring, training, performance and oversight of sales and account management staff.• Significantly increased sales through the design and implementation of strategic sales and product marketing plans designed to drive brand and product awareness.• Maximized market growth and sales performance via the development and implementation of sales and marketing strategies.• Devised and implemented territorial sales action plans designed to penetrate highly competitive markets and acquire new business accounts.

• Generated new accounts and closed sales opportunities using presentation, management, and negotiation skills.• Developed creative, cost-effective programs with increased client retention rates by 15% compared to prior year.• Led account planning strategy sessions aimed at retaining and acquiring customers.• Managed accounts worth $2.4 million in annual sales.• Resolved customer issues quickly to close deals and boost client satisfaction.• Proactively identified opportunities gained from new leads and current customers.• Prepared sales plans and forecasts while serving as a liaison to ensure customer needs were met.

• Maintained staff by recruiting, orienting, and training employees.• Agreeing costs, timescales and standards to be met and monitors through the project.• Adjusted plans as needed and made smooth transitions from old systems to new systems.• Kept management and clients updated on progress and evaluated each project stage once completed.• Managed the company budget and invoiced clients on time while preparing proper paperwork to file. • Constructed and proposed pitches to ensure new business development.

• Maintained all computers on the network, both software and hardware maintenance.• Installed and reinstalled new images from HQ as needed.• Assisted all instructors and staff with hardware and software problems or questions related to technical and desktop support.• Performed virus and spyware sweeps on workstations, as well as removed any and all viruses or spyware detected.• Checked printers for paper and refilled, if necessary, checked lab computers for missing hard drives and ensured all computers were properly connected (CAT5).

Compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax form instructions and tax tables. Prepare or assist in preparing simple to complex tax returns for individuals or small businesses. Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum. Interview clients to obtain additional information on taxable income and deductible expenses and allowances. Review financial records such as income statements and documentation of expenditures in order to determine forms needed to prepare tax returns. Furnish taxpayers with sufficient information and advice in order to ensure correct tax form completion. Consult tax law handbooks or bulletins in order to determine procedures for preparation of atypical returns. Calculate form preparation fees according to return complexity and processing time required. Check data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or procedures