With over 20 years of NYC area boutique and corporate client-facing experience, I have a tested background resolving challenges, working cross-functionally, finding actionable insights with data analysis, and creating process improvements.Communication is accurate, ideas are mission-driven and my analysis tells a story. I excel on the phone, solve challenges strategically, and seek efficiency.My current Supply Chain Demand Planning role prioritizes diplomacy, accurate forecasting, inventory management, and replenishment proposals. I seek challenges creating value for customers and developing within a team.NYC area experience within boutique and corporate companies.B.A. in Journalism and Media Studies from Rutgers University, NJ. 2001CPF - Certified Professional Forecaster, Institute of Business Forecasting and Planning Nov 2022.Graduate-level Human Behavior coursework at Silberman, CUNY, NYC. 2017.Digital Marketing Certificate from Rutgers University's Center for Management Development, NJ. 2010.I exceed customer, sales team, and SCM expectations while improving personal, team and organizational KPIs.SKILLS: Client Management, Client Support, Order Management, Operations, Project Management, Time management, SCM Supply Chain Operations, Collaborative Forecasting, Amazon Vendor Central, Amazon Seller Central, Walmart Retail Link, Walmart PULSE, Walmart Luminate, Shopify, CISION, ERP, EDI, EDI 855, EDI 856, RMAs, Purchase Order Management, Slack, Creative Problem Solving, Research, AMAZON Seller Central, Walmart Seller Center, Writing, Phone Skills, Team Building, On-boarding, Advanced Excel, Power BI, Excel Power Query, Data Analysis.