Jari Honkonen Email & Phone Number

Helsinki, Fi

Finland

Helping companies to develope better customer experience and concepting new business potential

• Team coordination and product owner support in a key customer project in demanding pharmacy and security business context.• Conducted Valuemotive's innovation program development for improved company competitiveness. • Created and implemented innovation process and incentive guidelines for employees. • Development of multiple service concepts, based on AI and machine learning technologies.• Customer leads generation and B2B sales of technology solutions and development talents.

Helsinki Metropolitan Area

Working for better customer experience and business growth at Rolan service center and product development projects.• Leader of the customer service team, which provides online support for shared mobility users• Customer service consept creation, team development, and city bike product launch, incooperation with the Freebike organisation.

Helsinki, Southern Finland, Finland

Business owner of the data production services for passenger transport industry and teammanagement responsibilities.- Leader of the travel data team, which provides data production services for transport operators and data quality management.- Project management and contributions for the study of current quality of national traveldata. Cooperation with Fintraffic and VTT, in order to improve national travel data platforms and processes.- Support to the strategic business development and sales responsibilities.

Helsinki Area, Finland

Fostering innovations in the smart mobility and the smart city context.- Project manager of the Sohjoa Last Mile, automated public transport research and influencing project https://forumvirium.fi/en/sohjoalastmile- Project manager of the Ride2Rail, ride sharing project, including automated bus pilot. https://ride2rail.eu/- Project manager and work package leader of the Sohjoa Baltic autonomous public transport piloting and research project in Baltic Sea Region http://www.sohjoabaltic.eu/en/#sohjoa-baltic-project- Project manager of the MUV mobility urban values, a gamification project, aiming for sustainable modal shift through residents' behavior change. https://www.muv2020.eu/- Project manager of the FinEst Smart Mobility, Digitransit skills transfer project where Estonian Road Administration utilised Finnish open source journey planner. https://forumvirium.fi/en/digitransit/

Helsinki Area, Finland

Concept owner of HSL digital services- Responsible for the user experience development of HSL Journey Planner, City Bike account, HSL.fi, and related digital services. - Managed requirements backlog in the agile development process- Responsible for the procurement of a design team and conducted a design team- Conducted usability studies and customer satisfaction monitoring

Product owner of Journey Planner and related passenger information services. - Responsible for the user experience development and technical production of HSL Journey Planner and related digital services.- Managed requirements backlog in the agile development process- Responsible for the procurement of the design and development team, and the open source product management. - Responsible for HSL open data and developer community improvements.

Requirements specification consulting and new digital solutions development for private and public sector clients. - The main responsibility of customer satisfaction in concept design projects- Service design process development, based on Goal Directed Design method.

Worked as a concept designer in demanding digital projects. The experience of requirement specification, concept creation, and implementation quality management. - The main responsibility of customer satisfaction in concept design projects- Numerous digital marketing campaigns and mobile service projects

Productization of model based testing software. User interface design and company brand design.

Software development process management for user-centered development. Requirement specification and functional specification for online solution. Managed graphic design and software design subcontractors.

Worked as a manager of the design team of six designers. Service design for advanced interactive communication and teamwork solutions for web and mobile users. Concept design and user interface design for customer projects. Co-founded Decode Ltd, trained and developed a design team, which provided the company to grow from four person group up to +20 person company. Decode merged later into Teamware Group organization.

Graphic design and production of corporate identity and sales material for online and print. Conducted a group of freelancers and experienced in financial responsibility and the economy of web productions.

Ma, Industrial Design

Industrial Design