I am a results-driven leader with diverse experience in HR, retail operations, sales management, and client success. My expertise lies in driving business performance, fostering employee engagement, and leading teams to exceed targets. I thrive in dynamic, fast-paced environments and excel at aligning business objectives with talent development and company OKRs to drive measurable success. I am seeking new opportunities to contribute to business growth, team development, and operational excellence.HR Administration & Employee Relations: Experienced HR functions, including full cycle recruiting, onboarding, offboarding, policy development, payroll processing and compliance. I focus on creating positive employee experiences to improve retention and foster a high-performance culture. Skilled in conflict resolution, feedback analysis, and implementing initiatives to enhance workplace culture. Proven ability to handle employee relations issues with confidentiality, fairness, and professionalism.Leadership & Team Development: Skilled in performance management, coaching, and goal setting. I've led teams to achieve revenue growth and operational excellence through targeted training programs and continuous coaching. Experienced in delivering training on systems like Salesforce CRM, improving client engagement, team productivity, business outcomes, and workforce optimization to enhance performance.Operations & Sales Management: Extensive experience in multi-location leadership, overseeing new store openings, P&L, budgeting, and vendor relations. I’ve driven sales performance, enhanced customer experiences, and ensured operational readiness across multiple locations. I excel at coaching teams on sales techniques, improving KPIs, and delivering exceptional client service, focused on meeting revenue targets and expanding market reach.Strategic Planning & Execution: Skilled in driving cross-functional projects, including NSO, performance audits, and customer engagement strategies. Managed HR & business initiatives tied to company OKRs, ensuring alignment with organizational goals. My ability to manage priorities, streamline operations, and execute key initiatives has consistently improved business performance and client loyalty.Technical Proficiency: HRIS (Paylocity), ATS (Lever), Salesforce Administration & Sales Management, Payroll Systems, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace, Asana, LMS Admin, POS/Inventory Software, Slack & Video Conferencing, Data Analysis & Record Management, Compliance, Manage remote teams