Jarkko Räikkönen Email & Phone Number

Turku, Southwest Finland, Finland

Coordination of service delivery to named major customers of Fujitsu Finland. Working together with a team of excellent specialists of different technologies and services. Experienced in working with retail, financial and public sector customers.Some keywords of my daily duties:- team leadership- continuous improvement- agile service delivery- quality management- change management- process development- problem management- major incident management- cost containment- etc.

Turku, Southwest Finland, Finland

Implementation of agile customer service management practices on my customer account's service delivery. Worked as a scrum master before handing over the responsibility to change manager.

Turku, Southwest Finland, Finland

Same as before but with a senior title.

Turku, Southwest Finland, Finland

Coordination of service delivery to named major customers of Fujitsu Finland. Working together with a team of excellent specialists of different technologies and services. Experienced in working with retail, financial and public sector customers.Some keywords of my daily duties:- team leadership- quality management- change management- process development- problem management- major incident management- cost containment- etc.

Turku, Southwest Finland, Finland

Customer support specialist in a Service Desk team providing 1st line support to over 40 Fujitsu's local and global customers in IT and mobile devices related service requests and incidents.

Turku

On-site IT support trainee at Mehiläinen Turku office

Bachelor Of Science (B.Sc.), Information Systems

High School Graduate