Ida Ivarsson Järlsjö Email & Phone Number

Kista, Stockholms Län, Sverige

Project handling of operation and maintenance agreements, including quotation, project planning and follow up. Responsible for documentation and updating the customers database on projects between 10 KSEK – 8 MSEK for different customers such as Stockholm Stad, road associations and municipalities (Vaxholm Stad, Täby kommun). In close contact and cooperation with customer to find the best lighting solution each time.Leading 8 electrician, 1 digging team, 2 administrators on a daily basisPart of Stockholm quotation team

Sweden

Dealer of skydive and base gear and suits More info: http://intrudair.com

Stockholm, Sweden

- Responsible for the complete order handling process from inquiries/quotations to order, including returns, credit notes, purchasing, questions regarding logistics, warranty and claims for some of our biggest clients- Supporting customers with technical-, product- and e-shop support- Follow up on quotations and analyzing outcomes- Cross collaboration with other departments to secure a high service level- Working closely with sales across all channels to improve efficiency, increase sales and inform KAM about trend changes- Key User SAPLink to interesting projects :- E20 genom Örebro; http://www.onninenmagasinet.se/belysning/armaturbyte-ger-sakrare-vagar-genom-orebro/ - Lidingö loppet; http://www.onninenmagasinet.se/?s=liding%C3%B6- Logistic park in Eskilstuna, poles and luminaires: http://www.varmforzinkning.se/sv/referensprojekt/logistikpark-eskilstuna/

Stockholm, Sweden

Main responsibilities include: -Developing and implementing a holistic perspective of the procurement process (pre-, actual- and post-purchase) for Buy for Resale (BfR) products within Lighting Nordic, reducing BfR process time - Improvement of procurement cost efficiency and pricing methodology - Cross-functional role with close cooperation with e.g. Nordic Sales and Supply Chain Management

Sweden

Customer Service Manager, responsible for a team of 10. Main responsibilities include: - Improving and implementing processes and routines, including leading group meetings and trainings - Customers meetings following up on sales and service levels - Cross functional work with sales, finance and logistics to secure sales, backlog, credits, order- and return handling as well as customer claims, technical questions and guaranties

Sweden

Main responsibilities include: - Creating indoor and outdoor lighting design solutions, calculations and answering customer inquiries - Responsible for 3 big wholesalers from customer service, including all elements of order handling - Handling inquires both via telephone and e-mail such as; technical questions, luminary and light source choice, order/return/logistic questions, guaranties and claims

Sweden

- Lighting Design and Calculations as well as Customer service and Marking support working for both Sweden and Norway

Sweden

- Technical Support, working with all kinds of technical inquiries, lighting design and calculations

Norrköping, Sweden

- 5 month internship as part of University Diploma at Jönköping University. Worked with E.On ES’s installers on the field on Norrköping Municipality’s Outdoor electrical installations