James Amo Email & Phone Number

Mishawaka, In, Us

Royal Oak, Mi, Us

San Salvador, Sv

Luxembourg, Luxembourg, Lu

Manages the product development lifecycle for a range of applications for all Business Unit requirements, from requirements gathering to deployment across the network. Works with marketing, Sales, Customer Operation and others business areas, to develop winning proposals and then successfully deliver them to time and budget e.g. developed an in house Customer Relationship Management solution and deployed it to four African countries, the biggest managing over 8M subscribers.Designs and implements regional solutions and other IT platforms, meeting standards and protocols for data exchange, communications, software and interconnection of information systems e.g. Dynamic Tigoshop, a sales channel for telecoms products, which generated $4M a month upon launch.Provides governance of the Service Oriented Architecture (SOA). Continuously identifies areas of improvement in the Solutions Framework and launches initiatives to optimize existing processes.Defines, documents and articulates the functional scope for multiple concurrent projects, ensuring that development complies with the firm’s best practices, policies and procedures. Identifies appropriate software architecture based on the requirements and design elements contained in a system specification. Prepares software architecture documents using use cases and UML. Maintains software architecture documents based on evolving system requirements and industry trends and technologies. Ensures the overall integrity of the software architecture and validates it against the system specification.Project manages the outsourced software development, from initial forming of the team of up to 12 developers and testers, through familiarisation with the functional spec, to daily meetings to drive progress and address issues, to the testing and deployment of the final software.

Luxembourg, Luxembourg, Lu

Acted as lead architecture when dealing with clients, program managers and the IT team.Translated business requirements into detailed architectures and designs.Documented all technical requirements and designed technical solutions, adhering to the enterprise architecture standards and documenting solution components and configurations.Managed project budgets of up to $400K, actively controlling all costs including labour, software and hardware.Implemented architectural designs whilst building solid relationships with stakeholders at all levelsWorked with functional analysts, developers and development managers to ensure that all solutions were deployed within agreed timelines and supported after deliveryManaged the process for identifying and authorising any valid exceptions to the enterprise architecture standards.Mentored three junior developers.

Luxembourg, Luxembourg, Lu

• Ensured on-time, quality release of systems and components• Provided technical direction to development teams• Oversaw design of applications from functional and technical specifications• Recommended and assisted with development of standards and project frameworks and provided guidance to vendors• Worked with Solutions Architect to ensure smooth translation of requirements into applications• Worked closely with business stakeholders to determine product prototypes• Ensure the successful implementation of all SOX controls and Millicompolicies related to system implementation• Review SOX controls of other departments on quarterly basis

Luxembourg, Luxembourg, Lu

Managed and administered Short Message Service Center(SMSC), Short Message Service Centre Gateway (SMSCGW) and Caller Ring Back tone (CRBT)Responsiblefordaily,monthlyandyearlyhealthchecksoftheSMSC,SMSCGWand CRBT systems.Responsible for daily backup of the SMSC and CRBT systemsLiaise with content providers to setup, test and implement all short codes and other value added services related to SMSC, SMSCGW. Coordinate pre and post implementation tests for any new services implementedResponsiblefortestingSMSbroadcastrequestsandsendingofallSMSbroadcast n Responsible for the logging of all events or activities performed on the SMSCand CRBT systems in the IT event/incident journalEnsure the successful implementation of all SOX controls and Millicom policies related to system implementationResponsible that the relevant departments are informed of the charges and short codes of any newly created services on the SMSC or SMSCGW .Act as an effective backup to Applications Programmer for OTA (Over-The- Air), MDSP, MMS (Multimedia Messaging Service)Act as an effective backup to VAS Coordinator.Responsible for the documentation on all system change activities on the SMSCand CRBT.Maintain system available for balance enquiry on the postpaid platform(CBOSS)

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Master'S Degree, Applied Mathematics & Computer Science

Master Of Business Administration (M.B.A.), Business Administration

Bsc, Computer Science & Mathematics

Bachelor Of Science, Mathematics And Computer Science; Science