Jennifer Arminio Email & Phone Number

Mount Sinai, Ny, Us

Holtsville, New York, United States

I have various roles in the following departments:Sales: Corporate Sales & Sales AssistantProcurement: Senior Buyer Accounting: Collections, Reconcilliations, Debit/Credit Memo's

Port Jefferson, Ny

• Upsold customers, optimized table-turns, while increasing check averages allowing me to outperform wait staff average sales by 20%.• Educated customers on Daily Specials, Specialty Starters & Salads, Steak Descriptions, Chef’s Recommended Options, Customer’s Favorites and One of a Kind Desserts.• Recommended, sold, presented, opened and properly poured bottles of wine at the table.• Operated POS system for many purposes such as; communicating with the kitchen and bar in a clear and concise manner as to provide order accuracy, perform split check requests, apply discounts as per management approval and complete the final transaction via Credit Card or Cash payment.

Hauppauge, New York

• Onboarded New Allstate Agents, Financial Specialists and Independent in Agents New York State.• Collected and reviewed all new candidate and office location information in order to create a new candidate portfolio to be presented to various department leaders to gain hiring approval. Portfolio included; background checks, resume, licensing status, financial documentation, demographics, analysis of the property and book sale information.• Worked with agent to order and complete the office set up by obtaining phone lines, inside furnishings, interior and exterior signage in order to uphold Allstate’s Branding Standards. • Collected, reviewed, revised and confirmed that the Agency Sale Paperwork is accurate from both the buyer and seller, and then provided to Department Leaders for approval to begin the sale finalization process and the manual policy transfer from seller to buyer.

Deer Park New York

•Promoted to Corporate Trainer February 2015Traveled to new store locations to assist in the opening by helping set-up Restaurant décor, participating in new employee orientation, training new servers and front of house supervisors, as well as working side by side with the servers and supervisors to ensure a successful Grand Opening Week.Developed the following four training programs with the intention of maximizing efficiency and productivity; 1) Restaurant facts, policies and procedures (Company history, Employee Policies and Management Procedures) 2) Menu knowledge (What is on the menu and how to properly describe and explain steaks and menu items) 3) Upselling (Definition, best practices, methods/ techniques & training examples)4) POS Systems (Ringing orders, printing & splitting Checks, running nightly reports and close out procedures) •Promoted to Front House Manager August 2014Managed approximately 35-40 front of house employees each shift while supporting the back of house by properly communicating in order to guarantee that our guests were provided accurate and consistent meals and service.Escalated all customer complaints so that a full resolution could be provided promptly as to promote care and loyalty.Performed, calculated and collected individual employee sales reports in addition to end of night sales reports for the entire restaurant. Once accuracy is confirmed I deposited the money and submitted the reports to store leader and corporate leaders so that I could complete the final processing of nightly numbers and sales goals.•Pomoted to Front House Training Coordinator February 2014Developed and implemented a front of house training program by updating the current employees any new restaurant protocols and menu changes. Oversaw and supported the training of all new front of house staff members, resulting in enhanced team performance, improved sales and improved customer service reviews.Crosstrained Bartender November 2013Server August 2013

Hauppauge New York

Responsible for providing exceptional customer service in order to build regulars. Multi-task to ensure that all bar patrons were taken care of and that all the service drinks were ready for the servers. Worked independently at times to take care of the bar guests as well as wait on tables. Utilized my time management and multi tasking skills. Handled all transactions and completed nightly deposits. Assisted in inventory counting

Port Jefferson New York

Oneonta New York

Bachelor'S Degree, Business Administration Focus On Hospitality Management

Activities and Societies: Sorority: Xi Rho Delta

Associate Of Arts (A.A.), Liberal Arts And Sciences/Liberal Studies

Activities and Societies: Phi Theta Kappa

High School Diploma, Honors/Regents High School/Secondary Diploma Program

Activities and Societies: BOCES Law Enforcemen,