Jarod Culler Email & Phone Number

North America

Sacramento, California, United States

Information Technology Associate specializing in Patrol Vehicle Based Technology-Troubleshoot, diagnose, and repair the Patrol Vehicle Technology systems in the Patrol Vehicles of the Highway Patrol's fleet of 3500+ vehicles. These systems consist of Windows XP/10/11 computer modules, Whelen light controllers, Rockwell Collins specific parts, SafeFleet Video/Audio recording systems, Sierra Wireless and Cradlepoint modems, K9 deployment systems, radios from Midland, Motorola, EF Johnson, and Kenwood.-Travel the state to all of the CHP Area offices (108 in total not counting Divisional and main HQ) to train officers on new technology as we retrofit each vehicle with updated equipment.-Work both alone on the road as a traveling technician, and as a team on bigger project requiring more personnel power-As the senior technician, mentor and train all techs new to the unit-Extensive use of wiring diagrams and system schematics to trouble shoot power and date transfer issues

Yuba–Sutter Area, California, United States

-Information Technology Service Technician-Tracking, documenting, maintain a trouble ticket database, asset inventory using Connect Wise-Mobile IT service technician responsible for more than 20 companies at more than 30 sites in the Yuba-Sutter area-Customer Service experience delivering Tier 1 IT support over the phone triaging issues and providing solutions to low level issues

San Diego, California, United States

Aviation Information Systems Department-13 year United States Marine Corps Sergeant -IT professional working in the Aviation Information Systems, MOS 6694 -Server management experience using Windows Server 2003, network administration, help desk, and personnel management-Experience in setting up standalone networks in forward deployed areas utilizing basic network components-Scheduled, coordinated and deployed server updates and preventative maintenance with limited downtime-Experienced with Windows Networking, Microsoft Office, Windows Server, Microsoft Exchange-CompTIA Network+ Certified since 2007-Provided escalated IT support including hardware troubleshooting, backup and recovery, email communication and application support-Setup and maintenance of LAN connectivity and wireless networks-Tracking, documenting, maintain a trouble ticket database, asset inventory utilizing Trackit.-Providing telephone, remote, and onsite support through troubleshooting and problem solving-DOD Secret Security Clearance