 Manage the daily facility operations for a 192,000 sq. ft. multipurpose arena Coordinate logistics, details and operations for large scale events and concerts Coordinate and staff set up and conversion for all arena events  Collaborate with Athletic departments for practice, athletic events & equipment  Hire, train, and supervise 4-full time 3-part time and all temporary Operations staff Maintain and operate audio-visual, lighting and sound equipment for events and meetings Coordinate with temporary staffing agency to staff large events and changeover crews Manage and coordinate construction projects within the arena Manage all maintenance needs and work order request for the entire arena Review technical riders and other requests to ensure contractual obligations are met Develop and maintain operations manual for staff Autodesk CAD operator

 Managed building operations for a 400,000 sq. ft. student union Managed Event operations for a 12,300 sq. ft 985 seat auditorium  Managed the Central Ticket Office day to day operations Provided professional quality on-site set-up and operation of audio-visual, lighting and sound equipment for events and meetings Hired, trained, supervised and evaluated Tech Team staff Scheduled staff to ensure labor coverage of meetings and events Consulted with Event Services and customers as needed before, during and after events to assess all needs Reviewed technical riders and other requests to ensure contractual obligations are met Developed and maintain operations manuals (audio-visual, lighting, and sound systems); training manuals and other resources for training staff Planned and implemented staff training programs for employees on operation, safety, maintenance, systems, equipment and customer service Made recommendations for purchasing new equipment

 Managed the daily operations for a 115,000 sq. ft. recreation center Assisted with the development of assessment and strategic plan for Campus Recreation Coordinated all facility reservations, special events, and summer camps for the HPER Center Managed $200,000 programming budget  Coordinated and trained professional and student staff on building emergency evacuation plans  Administered, developed and implemented facility policies, procedures and risk management practices Certified professional, support and student staff on American Heart Assoc. CPR/AED/1stAid procedures Created and implemented Point of Sale for front desk attendants  Managed 8 full-time custodial staff and their equipment needs Managed, hired and trained one full time administrative assistant  Trained Campus Recreation professional and student staff on Point of Sale policies and procedures Supervised, hired and trained 35 staff members ranging from professional staff to student workers Created Campus Recreation manual for all student staff  Coordinated and implemented Campus Recreation student staff training for approximately 150 student staff Student Development coordinator for the entire Campus Recreation student staff Collaborated with the Orientation office on Welcome week events in the HPER Center Inventoried, inspected, repaired and replaced leisure recreation equipment Managed all maintenance needs/request for the department Implemented and provided administrative support for our front desk check-in software Managed authorized facility access and guest services