• Responsible for engaging current/prospective customers selling residential service for home phone, long-distance, internet, and video products through outbound dialing. • Utilize outbound dialing with a focus on customer acquisition, upgrading current customers, and upsell. • Initiate and obtain sales through lead lists while meeting productivity metrics.• Assess customer's entertainment and communication needs, offering solutions or bundles from Cincinnati Bell.• Effectively multi-task between account management, providing feedback to customers responses, offering solutions, discussing product options, and generating service through multiple ordering systems.• Negotiate products and services offered by Cincinnati Bell utilizing promotional offers generated by marketing.• Place orders for new service and/or changes to existing service through multiple internal ordering systems. • Maintain, track, change, and input leads through SalesForce.com. • Take direction from upper management and complete administrative duties. • Develop and maintain relationships with current customers; follow up by email/phone thanking them for their business and informing them of Cincinnati Bell's referral program.

•Seamlessly filled customer orders throughout the Fulfillment Center in a fast-paced environment.•Ensured the quality of the customer orders within the inbound, outbound, and dispatch operational work areas.•Received and transferred goods from suppliers into totes.•Picked and packed customer orders in an ambient, chill, or freezer environment.•Assisted in the loading or moving process of customer orders throughout the Fulfillment Center.•Ensured that goods are kept within the correct temperature guidelines.

Responsibilities included outbound sales, calculating property values, administrative work and coordinating site visits.

•Warehouse duties included the physical loading, unloading and/or sorting of packages of varying sizes and weights by hand. This included lifting, pushing, pulling, carrying, scanning, and placing packages onto delivery trucks.•Recognized for exceeding daily performance goals.

•Worked with a company in NYC that specializes in teen addiction recovery.•Served as a transition/accountability coach helping clients, who have overcome addictions, stay on the right path.•Helped clients establish purposeful habits, routines and structure into their lives.

•Provided home care support to patients.•Taught patients self-care skills.•Performed various household duties as needed.•Communicated patient status to nurse/family.

•Assisted customers with finding items.•Stocked shelves.•Bagged groceries and transported as needed.•Cleaned store.•Assisted with closing.

•Assisted customers/took orders.•Cooked food.•Operated a cash register (cash handling).•Worked the drive-thru window.•Cleaned the restaurant.•Stocked items.