Joshua Roland Email & Phone Number

Indianapolis, In, Us

Indianapolis, In, Us

Responsible for all business development.Growing current client relationshipsNew business sales developmentClient on-boarding & samplingManaging Customer Service DepartmentImplemented Monthly Customer ScorecardCreating overall business strategy with CEO & executive team

Indianapolis, In, Us

Responsible for all sales activities within my territory. Including prospecting, new sales, account management, contract renewals, and pricing strategy. Manage all contracts in my territory (>$10,000,000 in annual revenue)Oversee pricing strategy with existing clients while trying to grow our existing footprint with themResponsible for all business aspects of the customer experience Coordinate with multiple departments to achieve customer deliverablesInterface and negotiate new contracts via RFP/bid processI was promoted to my current role in October 2018. I am responsible for all accounts under $10,000,000 in my 8 state operating territory. I am responsible for growing our existing account relationships and ensuring their continued profitability. I also am responsible for acquiring new accounts within my territory, reporting to the Vice President of Business Development.

Indianapolis, In, Us

Began managing additional 300 mid-level contract (>$1,000,000 in annual revenue)Created contract improvement initiative - Performed 360-degree account analysis on over 800 accounts - Identified lowest 10% performing contracts - Renegotiated new contracts & pricing with all relevant contracts within 20 months After working with USIC Locating Services for roughly two years, I was promoted to the position of Business Development Manager. This was a continuation of my former role, with increased responsibility in managing accounts up to $1,000,000 in annual revenue.

Indianapolis, In, Us

Managed 500 tier three accounts (>$100k in revenue)I began working with USIC in June 2014. I oversaw nearly all of our tier three contracts, nearly 500 accounts. I managed all business aspects of the customer experience with USIC. This involved integration with key departments (marketing, finance, operations, IT) and direct interfacing with clients.

Indianapolis, Indiana, Us

Proctored group surveysFormatted questionnaire results Coded data in relation to the Affordable Care ActCollaborated on data coding with other research assistantsDuring the fall of 2013, I began working as a research assistant for one of my marketing professors. This has been a great opportunity for to participate in research while pursuing my undergraduate degree. The main project that I've been working on has included the Affordable Care Act. I worked with a fellow research assistant to code the opinions participants gave during an open-ended online survey. This study will help physicians and pharmaceutical companies to better understand their end customers. Indiana University is a strong organization that has given me the privilege of working with distinguished faculty members during my senior year of college. I am deeply grateful for this opportunity.

Indianapolis, Indiana, Us

Analyzed open rates and click-through rates for the “Monday Morning Memo”Composed a formal research report on the “Monday Morning Memo”Communicated research findings at weekly marketing meetingCreated email blasts utilizing ExactTarget softwareDesigned real estate brochures using InDesign softwareGenerated Facebook and Twitter postsUpgraded sales materials with new branding Collaborated with marketing team at weekly staff meetingsDuring the summer of 2013, I was able to be the marketing intern for the Indy Chamber. This position enabled me to grow my technical skills. I became familiar with InDesign and ExactTarget software while at the Indy Chamber. I was able to work with top level marketing and event management executives, which expanded my practical knowledge of marketing. This led to my creation of a marketing research report regarding the company’s main publication, The Monday Morning Memo. I will always be grateful to everyone at the Indy Chamber for pushing me to achieve and helping me in any way they could. It was a great experience.

Bachelor Of Science (B.S.), Marketing

Academic Honors Diploma