Jarka Vystavelova Email & Phone Number

Raleigh-Durham, North Carolina Area

I pride myself on being a successful Resource Manager, experienced in recruiting, interviewing, hiring, and training the Top IT talent in the industry.I have previous experience in data entry, customer service, sales and executive support, adult education, and event management, with strong interpersonal and communication skills, computer skills (MS Office), excellent organizational and multitasking skills, complemented by a strong work ethic, multilingual (English, Slovak, Czech) and extremely attentive to detail.

Cary, North Carolina

Responsible for administrative tasks related to event cancellations and event changes, as well as customer facing follow up. Focused on customer care and retention. Ensure the company is effectively and efficiently responsive to customer concerns related to event cancellations and event changes. Closely works with sales teams which results in increased sales. Act as liaison between sales, resource management and other teams. Understands company profit margin goals, product lines and their delivery requirements. Troubleshoots and problem solves fast. Performs tracking and reporting duties related to the job.

Cary, Nc

Quoted and sold Microsoft Applications courses to customers in Canada. Delivered exceptional personal customer service resulting in customer satisfaction and repeat business. Stayed current with all course changes, promotions and pricing structure. Researched and analyzed student accounts to determine an appropriate solution. Proactively reviewed existing processes in order to ensure accuracy and efficiency. Handled private/onsite enrollments and cancellations for Regional Account Managers in a timely manner. Performed all the required steps to set up customers for post class assessment exams.

Cary, North Carolina

Provided high quality service by answering customer questions via telephone and chat. Appropriately handled customer needs and requests. Supported and interacted with OE sales reps and other departments. Backed up other team members if necessary. Monitored multiple internal mailboxes. Successfully oversaw enrollments through Baker University. Was responsible for enrolling student rosters.

Ensured that limited medical resources are properly allocated to the uninsured by following eligibility interview procedures and guidelines. Played a vital role in the success of each patient’s relationship with the Clinic by providing excellent customer service. Supported the Clinic operations through managing medical records and covering other staff positions during high volume periods.

Supported the acquisition of new customers through Internet marketing research. Facilitated the distribution of marketing materials to targeted potential customers which translated into increased awareness and sales of FormRouter services. Increased the effectiveness of the CEO through back office administrative work.

Contributed to successful international business development events. Acted as a liaison to government representatives, business professionals and foreign dignitaries to benefit North Carolina as a whole. Was entrusted with confidential pre- and post-event communications to invitees. Exercised strong organizational skills and independent judgment in handling general administrative duties such as answering and routing phone calls, greeting and assisting visitors, and operating office equipment.

Successfully completed the AuPairCare Cultural Exchange Program by attending educational courses at a post-secondary school and meeting program requirements. Managed household economics. Helped develop positive attitudes towards learning and studying by providing effective academic tutoring.

Measurably improved adult business students’ command of the English language through careful planning, preparing and delivery of quality classes. Demonstrated problem-solving abilities by adjusting course work to specific individual’s needs.

Master'S Degree, English Language And Literature And Slovak Language And Literature

Bachelor'S Degree, English Language And Literature And Slovak Language And Literature