I am a professional with a background in customer service, employee support, and after-sales assistance. My expertise includes effectively managing inquiries and resolving issues through clear communication and active listening. I excel at troubleshooting both customer and employee concerns, including technical problems, warranty claims, and employment-related queries. With a keen attention to detail and a commitment to delivering exceptional support, I handle multiple tasks efficiently in dynamic environments. My adaptability, problem-solving skills, and in-depth product knowledge enable me to provide effective solutions and maintain high levels of satisfaction.
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RecruiterSagoEl Crucero, Mn, Ni -
Bpo/As Customer Support SpecialistIbex May 2024 - PresentManagua, Managua, NicaraguaIn my role as an After-Sales Support Specialist, I managed customer inquiries related to post-purchase issues, including product defects, returns, and warranty claims. I resolved problems efficiently while maintaining detailed records and collaborating with product teams to address complex concerns. This experience involved delivering exceptional support and handling multiple tasks in a fast-paced environment, ensuring high levels of customer satisfaction and effective issue resolution. -
Bpo/Employee Service SpecialistIbex Sep 2023 - May 2024Managua, Managua, NicaraguaIn my role as an Employee Services Representative, I managed employment-related inquiries via phone, addressing and resolving issues efficiently. I handled various employment matters, including benefits, payroll, and workplace policies, while maintaining accurate records in the HR system. My responsibilities included collaborating with HR teams to tackle complex issues, enhancing my ability to provide exceptional support and manage multiple tasks in a dynamic work environment. -
Bpo/Customer Service RepresentativeIbex May 2023 - Sep 2023Managua, Managua, NicaraguaAs a Customer Service Representative, I effectively managed customer inquiries through phone, email, and chat, resolving issues and complaints with efficiency. I handled orders, returns, and exchanges accurately while maintaining detailed records in the CRM system. My role involved collaborating with other teams to address complex issues, which sharpened my skills in delivering exceptional service and managing multiple tasks in a fast-paced environment.
Brandon Jarquin Education Details
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Universidad De ManaguaComputer Science
Frequently Asked Questions about Brandon Jarquin
What company does Brandon Jarquin work for?
Brandon Jarquin works for Sago
What is Brandon Jarquin's role at the current company?
Brandon Jarquin's current role is Recruiter.
What schools did Brandon Jarquin attend?
Brandon Jarquin attended Universidad De Managua.
Not the Brandon Jarquin you were looking for?
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BRANDON DE JESÚS JARQUÍN
Managua -
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Brandon Joel Mendoza Jarquin
Managua
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