Technical Support Manager
Current
Nov 2024 - Present
AeroLeads people directory · profile
Jarrad Smith Email & Phone Number
Technical Support Manager at Ultradata
at
Ultradata
1 work email found
@ultradata.com.au
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Technical Support Manager at Ultradata
Location
Greater Melbourne Area, Australia
Company size
Who is Jarrad Smith? Overview
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Quick answer
Jarrad Smith is listed as Technical Support Manager at Ultradata at Ultradata, a with 141 employees, based in Greater Melbourne Area, Australia. AeroLeads shows a work email signal at ultradata.com.au and a matched LinkedIn profile for Jarrad Smith.
Jarrad Smith previously worked as Technical Support Manager at Ultradata and Manager - Thirdline Support at Ultradata. Jarrad Smith holds Cert Iv In Training And Assessment from Tafe Sa.
Company email context
Email format at Ultradata
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{first_initial}{last}@ultradata.com.au
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Profile bio
About Jarrad Smith
ITIL certified manager, building relationships, mentoring, managing vendors and providing leadership. Certified in SharePoint, Nintex, SQL Querying and Report writing and experienced with a number of other applications and infrastructure technologies. Enthusiastic proactive professional, passionate about continuous improvement with a strong belief in taking ownership and responsibility. Dedicated and motivated, always seeking new challenges leveraging my technical, interpersonal and management skills to gain new experiences and accomplishments.Awarded multiple times for maintaining a high level of client satisfaction - successfully delivering and supporting client solutions. Extensive experience in business process, requirements gathering and collaboration. Working in a wide range of industries including Agriculture, Defence, Oil and Gas, Mining, Resources, Banking, Education and more. Strong technical ability in InfoPath, SQL, SSRS, Windows Servers, Active Directory, Identity Management, Microsoft Networks and supporting legacy and customized applications. Skilled in Powershell, .NET, IIS, ASP.NET, XML, HTML, VB Script and Classic ASP. Experienced in IT infrastructure, service desk and other related technologies. Love working with data and getting the most out of it via analysis and reports.
Listed skills include Sharepoint, Iis, Microsoft Sql Server, Business Analysis, and 42 others.
Current workplace
Jarrad Smith's current company
Company context helps verify the profile and gives searchers a useful next step.
Ultradata
10 roles
Jarrad Smith work experience
A career timeline built from the work history available for this profile.
Manager - Thirdline Support
Leading a team of 8 support staff across Australia dealing with a wide variety of complex issues. Delivering quality support on a wide range of technologies from IIS, .NET, SQL, PHP, mobile apps and so much more. Building strong relationship's with clients, service providers and stakeholders.
May 2017 - Nov 2024
Senior Support Analyst - Web Technology And 2Ic
2nd in Charge to the Applications Operations Manager and ITIL v3 Certified. Managing staff and 3rd Party vendors providing managed services. Delivering outstanding support to staff and external clients along with continuous improvement of existing systems.Requirements gathering, designing, developing and supporting various applications at Landmark including SharePoint, Nintex Workflow and Forms (2010), OpenText, SSRS, Forefront Identity Manager, Confluence and many more industry specific applications. Developed many .Net console apps, interfaces, web services and more. Built many reports, interfaces, performed data analysis and more. Employee of the Month November 2015 for providing continuous improvement in HR related systems and exceptional customer service. CIO 2016 Award for Operational Excellence for Project Managing , designing and building an automated user provisioning system with Nintex and .Net to Office365 (Mail) and Active Directory with a team of 2 developers and a tester.
Dec 2015 - Apr 2017
Technical Business Analyst / Workflow And Report Developer
Working as a Technical Business Analyst, gathering requirements around business process and in turn designing and developing solutions in SharePoint with workflows and SQL. Integration of legacy as well as external systems. Creation of solution design and support documentation. Co-ordination of development around the SDLC.
Dec 2013 - Dec 2015
Consultant - Technical Business Analyst
Performing the role of Technical Consultant delivering solutions to businesses.Gathering and documenting requirements from clients. Designing and building solutions utilising SharePoint, Nintex Workflow, Infopath Forms, SSRS and more.
Oct 2012 - Nov 2013
Consultant - Technical Business Analyst
SharePoint 2010, 2007, 2003, Business Analysis, Nintex Workflow, InfoPath Forms, Business Process, Requirements Gathering, Informal Training, Data Migration. Document Management and Collaboration.
Mar 2011 - Oct 2012
Web Administrator
SharePoint 2003, 2007, Dot Net Nuke, IIS, Web Admin, InfoPath Forms, ASP.NET, Websense. Active Directory Reporting. Mitel Phone Systems, IT Security. HP Trim, Change Management, Release Management, Domain Name Management, SSL Certificates, Business Process, Business Analysis, VB.NET.
Apr 2009 - Mar 2011
Senior Engineer
SharePoint 2003, 2007 Installation, Configuration, Training, Administration, Troubleshooting.Active Directory, VMWare, Networking, Windows 2003, Windows XP, Vista, Windows 2000, Backups, Infopath 2003/2007. ASP.NET, .Net 1.1 / 2.0 VB, SQL 2000/2005. Classic ASP, VB Scripts
Apr 2007 - Apr 2009
Web Administrator And Report Writer
Sharepoint 2003 Administration, Installation, Problem Solving, Business Objects Report Writing, .NET, Classic ASP, Crystal Reports, Project Management.
Sep 1998 - Mar 2007
Pc Technician / Helpdesk
Ipex Computers
IT Technician performing in house and onsite support progressing quickly through to 1st and 2nd level Helpdesk Support.
Apr 1994 - Sep 1998
Team & coworkers
Colleagues at Ultradata
Other employees you can reach at ultradata.com.au. View company contacts for 141 employees →
MF
Matt Franklyn
Colleague at UltradataGreater Melbourne Area, Australia
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WC
Wendy Croft
Colleague at UltradataGreater Sydney Area, Australia
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KR
Kerry Robertson
Colleague at UltradataGreater Melbourne Area, Australia
View →
CP
Carl Perry
Colleague at UltradataGreater Sydney Area, Australia
View →
NN
Neville Naidoo
Colleague at UltradataAustralia
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PG
Prasad Gugulothu
Colleague at UltradataHyderabad, Telangana, India
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DL
David Labrooy
Colleague at UltradataMulgrave, Victoria, Australia
View →
AS
Albert Short
Colleague at UltradataMelbourne, Victoria, Australia
View →
GW
Greg Woods
Colleague at UltradataGreater Melbourne Area, Australia
View →
MV
Mathew Van De Loop
Colleague at UltradataGreater Melbourne Area, Australia
View →
Matt Franklyn
Colleague at UltradataGreater Melbourne Area, Australia
View →
WC
Wendy Croft
Colleague at UltradataGreater Sydney Area, Australia
View →
KR
Kerry Robertson
Colleague at UltradataGreater Melbourne Area, Australia
View →
CP
Carl Perry
Colleague at UltradataGreater Sydney Area, Australia
View →
NN
Neville Naidoo
Colleague at UltradataAustralia
View →
PG
Prasad Gugulothu
Colleague at UltradataHyderabad, Telangana, India
View →
DL
David Labrooy
Colleague at UltradataMulgrave, Victoria, Australia
View →
AS
Albert Short
Colleague at UltradataMelbourne, Victoria, Australia
View →
GW
Greg Woods
Colleague at UltradataGreater Melbourne Area, Australia
View →
MV
Mathew Van De Loop
Colleague at UltradataGreater Melbourne Area, Australia
View →
4 education records
Jarrad Smith education
FAQ
Frequently asked questions about Jarrad Smith
Quick answers generated from the profile data available on this page.
What company does Jarrad Smith work for?
Jarrad Smith works for Ultradata.
What is Jarrad Smith's role at Ultradata?
Jarrad Smith is listed as Technical Support Manager at Ultradata at Ultradata.
What is Jarrad Smith's email address?
AeroLeads has found 1 work email signal at @ultradata.com.au for Jarrad Smith at Ultradata.
Where is Jarrad Smith based?
Jarrad Smith is based in Greater Melbourne Area, Australia while working with Ultradata.
What companies has Jarrad Smith worked for?
Jarrad Smith has worked for Ultradata, Agrium, Empired Ltd, Viterra (Formerly Abb Grain), and Logi-Tech Pty Ltd.
Who are Jarrad Smith's colleagues at Ultradata?
Jarrad Smith's colleagues at Ultradata include Matt Franklyn, Wendy Croft, Kerry Robertson, Carl Perry, and Neville Naidoo.
How can I contact Jarrad Smith?
You can use AeroLeads to view verified contact signals for Jarrad Smith at Ultradata, including work email, phone, and LinkedIn data when available.
What schools did Jarrad Smith attend?
Jarrad Smith holds Cert Iv In Training And Assessment from Tafe Sa.
What skills is Jarrad Smith known for?
Jarrad Smith is listed with skills including Sharepoint, Iis, Microsoft Sql Server, Business Analysis, Infopath, Active Directory, Business Process, and Troubleshooting.
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