Jarred Mason Email & Phone Number

Westmont, Il, Us

I was promoted to oversee the financial and logistical operations of gourmet market/restaurant space including HR, marketing, finance, accounting, pricing, receiving, and facilities management. As OD, I collaborate with divisions to improve profit margin through controlling costs, customizing products, vendor relations, and strategic pricing. I manage a budget of $20M and lead of team of 15 direct reports. During my first year as OD, I collaborated with stakeholders to wind down underperforming market location.Select Results:★INCREASED REVENUE: I achieved top line revenue growth of 3.4% in my first year as OD through targeted cost-cutting, improved efficiencies, and supply chain optimization. ★COST CONTROLS: I reduced expenses through consolidating production operations, eliminating rental costs by relocating corporate offices to unused retail space, and overhauling the employee pay scale. Thanks to these measures, we produced positive weekly cash flows and net income 2019-2021.★PRICING STRATEGIES: I harnessed data to create custom pricing reports, allowing responsive pricing adjustments, improving cost of goods by 2%.★OPERATIONS RESTRUCTURING: I tightened control over inventory receiving, overhauling the intake process to generate meaningful data, minimizing waste and improving purchasing agility. This expedited the payment of accounts payable, allowing for renegotiation of contracts, and earning valuable vendor discounts and credits saving $400k annually.★TALENT RECRUITMENT AND RETENTION: I created an employee referral bonus program, resulting in dozens of new hires. Additionally, I instituted a competitive benefits program and mentorship program, which greatly improved employee morale and retention. I have had zero turnover in my management team in the last two years and 78% of my management team has been with me for 5 years or more.

Westmont, Il, Us

I was promoted to oversee operations of 2 company locations, including grocery component and 5 in-house restaurants. I managed monthly P&L statements, payroll, and direct expense budgets.Select Results:★MARKETING AND PRODUCT DEVELOPMENT: I collaborated with executive chefs and department managers to develop new products. Additionally, I worked with the marketing team to craft company vision in media and product offerings.★TEAM BUILDING: I established hiring procedures, screened, and hired employees. I instituted a program to train and develop managers.★PROTOCOL DEVELOPMENT: I created and introduced company-wide shipping and receiving methods and inventory control procedures across 7 departments.

Westmont, Il, Us

In this role, I developed and implemented company operation and service manual. I coordinated production levels in collaboration with department managers and implemented wholesale restaurant supply chain procedures to source restaurant ingredients from grocery.

Westmont, Il, Us

I hired, trained, and supervised the customer service team. Additionally, I developed policies and procedures to address customer concerns and ensure customer satisfaction and loyalty. Top 5 Skills used in this role: Hiring, Customer Service, Customer Experience, Food Industry, HR

I was honored to have this position created specifically for me by the business owners. I oversaw business operations for high-end grocery store, including developing and implementing retail strategies and purchasing procedures, increasing sales and controlling costs. I coordinated hiring, training, and termination of employees and managed staff of 16. Select Results:★SALES GROWTH: I developed marketing and pricing strategies leading to sales increases of 10% per month in first year as manager ★PURCHASING COST CONTROLS: I reduced shrink by 72% by controlling inventory and managing supply chain efficiencies.★LABOR COST CONTROLS: I reduced labor costs by 38% by improving employee education and tightening payroll procedures.

As Assistant Deli Manager, I coordinated with my manager to maximize sales using the FIFO method, product merchandising, and stocking strategies. As Customer Service Team Leader, I hired, trained, and motivated employees. I efficiently and thoroughly responded to customer concerns.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Arts (Ba), Radio, Television, And Digital Communication

Associate Of Arts (A.A.), Art/Art Studies, General