Jarret Powers Email & Phone Number

San Diego, California, United States

San Diego, California, United States

Provide final determinations on high pressure escalated cases for junior analysts involving gray area and ambiguous situationsMonitor and act on real-time case queues, prioritize workloads for teamWrite loss review and potential loss reports for senior managementPerform root cause analysis for operational issues and suggest process improvements for CRM displays, dashboards, and visualizationsAdvise on improvements to Risk Model; provide feedback to Operations and Engineering to back test modifications for model detectorsIntercept and stop bad actors during account takeover situations; deploy immediate security measures and guidance for support staffConduct training, mentoring, and development of junior analystsImplement advanced loss prevention tactics involving collections, held payments, reserves, bank evidence submission, and reverse transfers

Conducted case reviews daily to resolve issues surrounding fraudulent and high risk payment processing transactions on SAAS platform Triaged high risk merchant accounts and credit card and ACH transactions for escalated review and loss mitigation measuresVetted and obtained evidence to establish credibility of payers, payees, and related third parties, utilizing KYC principlesAssessed and took action to prevent potential losses from chargebacks, disputes, refunds, and unauthorized actions. Flagged accounts and conducted deep dive reviews to surface financially distressed organizations Utilized SQL queries, trend analysis, and risk indicators to make final determinations on merchant processing suitability.

Laguna Niguel, California, United States

Adjudicated and audited multiple categories of complex immigration applications and petitions to establish benefit eligibility Analyzed, identified, reviewed, and assessed evidence submitted to make final determinations on immigration benefits requests Researched open source, private, and governmental systems to determine elements of criminality, fraud, and policy violations Escalated issues and provided detailed reporting for fraud unit; directed fraud investigation collection and reporting Interfaced with multiple departments and government agencies to coordinate actions and resolution for outstanding legal casesAs a Congressional Liaison: communicated with congressional offices to resolve complex issues, provided actionable recommendationsAs a National Quality Reviewer: performed internal auditing for compliance with agency policies, guidelines, and requirements

Laguna Niguel, California, United States

Provided outstanding service to external & internal customers.Screened and conducted preliminary fraud review for cases based on indicators, trends, discrepancies, and pattern deviation.Compiled data, reports, spreadsheets, and training materials.Reviewed and processed petition decisions and benefits; ensured all outgoing decisions and correspondence were properly vetted.Managed Regional Center Mailbox; provided response to inquiries and elevated concerns to appropriate channels.

Cryptologic Linguist - Mandarin Chinese

Bachelor'S Degree, Spanish

Associate Of Arts - Aa, Chinese Language And Literature