Jarrett Brown Email and Phone Number

• Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.• Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations.• Communicated with suppliers to negotiate best pricing on shipments and cargo.• Build relationships with carriers by soliciting capacity of truck and freight, meeting cost/revenue expectations for each customer• Create loads, set appointments for customer freight, dispatch, track and trace loads; troubleshoot issues and resolve/communicate to service customer• Orchestrated conversations between shipper, receiver, dispatcher & driver to ensure well managed loads & smooth executions of delivery.• responsible for managing the load board, to include posting available freight, setting starting offer and max buy rates, approving requests from other capacity buyers to book available freight at or above 15% margin on an average of 25-35 loads per day.• Consulted with sales team and management regarding pricing strategy, advise specific load tender acceptance or rejection based on current market conditions, and provided spot pricing strategy and advise on same day load opportunities.

• Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.• Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.• Proactively managed client correspondence and recorded all tracking and communications.• Maximized business potential by providing excellent customer service and ensuring client retention.• Coordinated activities and projects to plan sales department operations and meet timelines.• Efficiently gather necessary cost and delivery data and prepare accurate quotes within the time requirements of customers and the company.• Systematically following up on quotes until orders are placed.

• • Utilized analytics and site metrics to determine areas of improvement.• Played a critical role in the transition of the day-to-day operations of the electronic catalog (eCat) system from the Specialty Sales department to Product Information• Sole individual responsible for the maintenance and intake of all special order cost data for US and Canadian operations.• Used mainframe and eCat client server to check availability of models in order to research operational issues identified by Merchandising or Vendors.• Executed access reports for vendors and merchants as requested to provide increased visibility to existing eCat data.• Considered the subject matter expert on the eCat system by delivering superior customer service to vendors, Product Information and Merchandising teams.• Helped develop the training documents for eCat operations including the scheduling of data intake jobs, review of error reports, processes for managing the shared mailbox, as well as technical troubleshooting.• Reviewed and approved vendor-provided Marketing Data Spreadsheets (MDS) for Kitchen & Bath by completing SharePoint QA workflows, troubleshooting issues and uploading data into the proprietary Product Information Management system (PIM).• Researched vendor issues related to barcodes, packaging hierarchies, model number and quantities to enable vendors to publish their data.

• Managed full-cycle project development execution, maintaining strict quality control parameters throughout.• Created project tracking database to provide central repository for all progress and fault monitoring efforts.• Retrieved material and services quotes from vendors for ongoing and proposed projects.• Provided guidance to internal IT key users to design and develop data templates to fit the business requirements• Reviewed existing migration methods and provided recommendations for improving the performance of the migration process