Jarrett Carroll Email & Phone Number

Oconomowoc, Wisconsin, United States

Los Angeles, California, United States

• Rehrig Pacific Company is an industry leader in waste and recycling, supply chain, and direct store delivery solutions operating in the U.S., Canada, and Mexico.As Vice President of Service Operations, I was charged.
• Established a culture of service and safety, resulting in consistently outperforming established KPI expectations while achieving historically low recordable incidents; 0.6 OSHA Recordable Rate compared to the industry.
• Played a pivotal role in the renewal of service contracts with major retail, food service, and municipal clients, while successfully scoping, modeling, and collaborating with Sales to secure new programs with.
• Implemented first pallet automation for repair and dismantling; results boosted weekly production by 13K repairs and 2.5K dismantled.
• Orchestrated the largest combined roll-out cart, service, and technology project; efforts involved assembly, distribution, maintenance of 500K carts, and installation of SaaS, 100 RFID readers, and 100 cameras.
• Onboarded the first customers with the new delivery products of Duo lift, Hybrid lift, and VOR Technology; subsequently launched ecommerce site for spare parts support.

Los Angeles, California, United States

• As the Director of Field Operations, Technology & Support, I oversaw the service operations teams performing Assembly and Distribution, Assembly and Distribution Project Management, Cart Maintenance, Technical Project.
• Reorganized the Support team; resulting in $100K reduced cost, increased customer experience, and team morale.
• Directed the software configuration and customer training work of migrating SaaS and IoT hardware customers from legacy CARTS to Vision for 60 environmental customers
• Established the Material Handling implementation and spare parts support as part of the Technical Project Management team.
• Collaborated with the Infrastructure team on an application and hardware redesign for performing roll-out cart assembly and distribution projects.
• Collaborated with the New Product Development Team on the major enhancement to the Vision SaaS of the Dispatch 2 functionality

Los Angeles, California, United States

• As the Director of Field Operations & Technology, I oversaw the service operations teams performing Assembly and Distribution, Assembly and Distribution Project Management, Cart Maintenance, and Technical Project.
• Collaborated with New Product Development and customers to perform QA and UAT for the releases of Vision functionality; provided feedback and recommendations for user enhancements
• Orchestrated the operational charge of scoping, modeling, proposing, and subsequent implementation of a Cart Maintenance program for a waste hauler in Georgia, securing the largest program to date.
• Directed the largest assembly and distribution and reclamation project to date of 500K delivered and 500K reclaimed for a large municipal customer in Canada.

Los Angeles, California, United States

• As the National Environmental Operations & Technology Manager, I oversaw the service operations teams performing Assembly and Distribution, Cart Maintenance, and Project Management. The Project Management team.
• Restructured the Project Management team to propel the growth of the CARTS SaaS and IoT hardware subscriptions, establishing a Technical Project Management team and an Assembly and Distribution Project Management team.
• Led the operational charge of scoping, modeling, proposing, and subsequent implementation of a Cart Maintenance program for a waste hauler in Colorado, securing the largest program to date.
• Collaborated with the Tech Services and Sales team to redesign and rebrand the CARTS SaaS with IoT hardware to Vision SaaS with IoT hardware; major changes included multi-tenant application with enterprise hierarchy.

Los Angeles, California, United States

• As the National Environmental Operations Manager, I oversaw the service operations teams performing Assembly and Distribution and Cart Maintenance. The work encompassed 50 team members, 8 subcontractors, 20 trucks, and.
• Turned around Cart Maintenance from being an unprofitable program to profitable within six months, returning leased trucks, reallocating existing equipment, enforcing overtime policies, and renegotiating terms with the.
• Ramped up Assembly and Distribution annual production capacity from 776K to 1.4 roll-out carts delivered or reclaimed in the first year.
• Overhauled the safety, DOT, and payroll programs, ensuring our team members' safety, and regulatory compliance, and establishing compensatory equality.
• Restructured the Assembly and Distribution team, ramped up and diversified the supplementing subcontractors, established internal crews as leads on every project, and instituted a customer feedback program; resulted in.

Los Angeles, California, United States

• As the first Environmental Project Manager at Rehrig Pacific, I was charged with establishing the processes and procedures for roll-out cart assembly and distribution projects for waste haulers and municipalities.
• Alleviated the need for Sales to manage assembly and distribution projects, resulting in increased sales, and significantly improved consistency and quality of the projects and customer experience.
• Introduced a database configuration quality assurance standard that prevented project start-up delays, improving customer confidence and cost efficiency.
• Implemented the first SaaS customer for the CARTS software that included IoT RFID data capture hardware on waste and recycling service collection trucks.
• Paved the way for two additional Environmental Project Managers based on the successful implementation of project management work.

Charlotte, North Carolina, United States

• Led all operations and information systems of a parent company alongside two subsidiaries, engaged in process optimization, and nurtured strong relationships with clients, prospects, vendors, and other key.
• Contributed significantly to the company’s financial growth during tenure; increased annual sales from $3.4M in 2003 to $16M in 2010, representing a 470% boost in revenue.
• Successfully implemented national service programs with major clients, including: - Tractor Supply Company: Established services in 19 cross-dock centers and three distribution centers, generating annual sales of.

Charlotte, North Carolina, United States

• Led all operations and information systems of the parent company alongside two subsidiaries, engaged in process optimization, and nurtured strong relationships with clients, prospects, vendors, and other key.
• Devised and introduced an innovative automated filing application that utilized barcode technology; results streamlined remittance and invoice consolidation processes and delivered a 37% reduction in administration.
• Engineered and implemented a distributed vendor entry function with seamless accounting integrations for multiple clients, including Ace Hardware, Tractor Supply, and BWAY Corporation. The initiatives eliminated.

Charlotte, North Carolina, United States

• Promoted to lead all operations and information systems of the parent company alongside two subsidiaries, engage in process optimization, and nurture strong relationships with clients, prospects, vendors, and other key.
• Reorganized the team of Logistics Analysts; results significantly improved transactional accuracy and customer and vendor experience and goodwill
• Secured the first long-term contract with Ply Gem Siding (previously Alcoa Home Exteriors); ensured the retention of annual sales amounting to $1.4M.
• Grew the service program with BWAY Corporation; results incorporated three additional manufacturing facilities and expanded annual sales from $145K to $800K.
• Participated in closing a sale with Land O’Lakes/Purina in 2010; efforts generated $270K in annual sales.

Charlotte, North Carolina, United States

Recipient of multiple performance-based promotions.