Jarrett Massa
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Jarrett Massa Email & Phone Number

Senior Technical Support Engineer at Integral Ad Science
Location: Brooklyn, New York, United States 7 work roles 2 schools
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Current company
Integral Ad Science
Role
Senior Technical Support Engineer
Location
Brooklyn, New York, United States
Company size
1145 employees

Who is Jarrett Massa? Overview

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Quick answer

Jarrett Massa is listed as Senior Technical Support Engineer at Integral Ad Science, a company with 1145 employees, based in Brooklyn, New York, United States. AeroLeads shows a matched LinkedIn profile for Jarrett Massa.

Jarrett Massa previously worked as Senior Engineer - Technical Escalations and Operations Management at Integral Ad Science and Integration Engineer II at Microsoft. Jarrett Massa holds Master Of Arts - Ma, Computer Science from Brooklyn College.

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Integral Ad Science

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Profile bio

About Jarrett Massa

Jarrett Massa is a Senior Technical Support Engineer at Integral Ad Science.

Current workplace

Jarrett Massa's current company

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Integral Ad Science
Integral Ad Science
Senior Technical Support Engineer
New York, United States
Website
integralads.com
Employees
1145
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7 roles

Jarrett Massa work experience

A career timeline built from the work history available for this profile.

Senior Engineer - Technical Escalations And Operations Management

Current
Integral Ad Science

New York City Metropolitan Area

- Integrate new clients into the IAS ecosystem using REST APIs.- Create custom reporting solutions using SQL.- Take ownership of high priority support issues and coordinate cross-functional communication to expedite issue resolution.- Performed statistical analysis of monthly performance metrics and presented findings on global team calls to senior.

Jan 2024 - Present

Integration Engineer Ii

Microsoft

New York City Metropolitan Area

- Worked with the business development team and product team to introduce our APIs to partners as they begin the integration process while collaborating with them throughout their integration efforts to ensure success.- Integrated new enterprise clients into the Xandr DSP/SSP ecosystem using Javascript, HTML, Python, SQL, and REST APIs. - Triaged support.

Mar 2022 - Feb 2023

Senior Support Engineer - Audience Studio

Salesforce

New York, United States

- Achieved a 99% satisfaction CSAT rating on support cases throughout my entire tenure. - Designed new onboarding process for new employees. Reduced training time for new hires from 6 months down to 2. - Provided support for incoming Audience Studio (DMP) technical questions, product guidance, and platform troubleshooting through JIRA, Zendesk, and GUS..

Aug 2017 - Nov 2021

Senior Support Engineer

Mediamath

Greater New York City Area

-Front-line for client support, ensuring that questions or concerns are handled in a timely manner via Jira ticketing system.- Improved and documented processes for task consistency across the global team. - Troubleshooting client requests including campaign performance, delivery, supply questions, scalability, and partner data integrations using code.

Sep 2015 - Aug 2017

Lead Support Engineer

Br Data Solutions

Greater New York City Area

- Managed a team of 10 direct reports. - Developed inventory management applications for Windows Mobile devices. - Designed, coded, and implemented interfaces for Point of Sale (POS) systems. - Built and maintained internal UIs, scripts, and data formatting tools. - Created custom software solutions and provided support for over 30 clients. - Traveled to.

Jul 2013 - Sep 2015
Team & coworkers

Colleagues at Integral Ad Science

Other employees you can reach at integralads.com. View company contacts for 1145 employees →

LS Larissa Slomski Larissa Slomski Colleague at Integral Ad Science São Paulo, Brazil, Brazil View → SA Steve Attwood Steve Attwood Colleague at Integral Ad Science London, England, United Kingdom, United Kingdom View → SV Sarthak Vaishnav Sarthak Vaishnav Colleague at Integral Ad Science Pune, Maharashtra, India, India View → RD Rozzane De Los Reyes Rozzane De Los Reyes Colleague at Integral Ad Science United Kingdom, United Kingdom View → OR Olga Rivas Olga Rivas Colleague at Integral Ad Science Greater Madrid Metropolitan Area, Spain View → AT Ananya Tyagi Ananya Tyagi Colleague at Integral Ad Science Darmstadt, Hesse, Germany, Germany View → BM Bríd Mcmahon Bríd Mcmahon Colleague at Integral Ad Science Dublin, County Dublin, Ireland, Ireland View → RN Rahul Nambiar Rahul Nambiar Colleague at Integral Ad Science Pune, Maharashtra, India, India View → BS Bess Shaw Bess Shaw Colleague at Integral Ad Science Greater Chicago Area, United States View → EO Emmanuel Oyeleye Emmanuel Oyeleye Colleague at Integral Ad Science Osun State, Nigeria, Nigeria View →
2 education records

Jarrett Massa education

FAQ

Frequently asked questions about Jarrett Massa

Quick answers generated from the profile data available on this page.

What company does Jarrett Massa work for?

Jarrett Massa works for Integral Ad Science.

What is Jarrett Massa's role at Integral Ad Science?

Jarrett Massa is listed as Senior Technical Support Engineer at Integral Ad Science.

Where is Jarrett Massa based?

Jarrett Massa is based in Brooklyn, New York, United States while working with Integral Ad Science.

What companies has Jarrett Massa worked for?

Jarrett Massa has worked for Integral Ad Science, Microsoft, Salesforce, Mediamath, and Br Data Solutions.

Who are Jarrett Massa's colleagues at Integral Ad Science?

Jarrett Massa's colleagues at Integral Ad Science include Larissa Slomski, Steve Attwood, Sarthak Vaishnav, Rozzane De Los Reyes, and Olga Rivas.

How can I contact Jarrett Massa?

You can use AeroLeads to view verified contact signals for Jarrett Massa at Integral Ad Science, including work email, phone, and LinkedIn data when available.

What schools did Jarrett Massa attend?

Jarrett Massa holds Master Of Arts - Ma, Computer Science from Brooklyn College.

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