Jarrett Taylor Email & Phone Number

Littleton, CO, US

Mountain View, California, US

• Working collaboratively with Aerospike's Support team, Sales Operations team, and DevOps team to deliver best-in-class support to Aerospike customers.Support-
• Building and maintaining support tooling, infrastructure, and systems.
• Participate in a rotating, on-call basis to handle infrastructure or tooling outages
• Contributing documentation, usability instructions, and runbooks for troubleshooting support infrastructure problems.
• Administering and maintaining the Salesforce CRM platform, including user setup, profiles, and permissions.
• Customize Salesforce to meet business needs, including creating custom fields, objects, workflows, and reports.

San Francisco, California, US

• Platform-
• Extend and maintain Profiles, Permission Sets, and Roles in conjunction with Mission Teams.
• Review, audit, and deprecate fields as needed on key objects.
• Support security audit and maintain various security controls on the Salesforce platform in conjunction with Mission Teams.
• Setup and support monitoring for the Salesforce platform utilizing Splunk in conjunction with the Mission Teams. Operational-
• Support releases processes and environment migrations including deployments and post deployment steps.

San Francisco, California, US

• Business IT Operations
• Specializing in AWS, Jira Software, Confluence, Jira Service Desk, Salesforce, and G-suite.
• Administration, moves, adds, changes, fixes, provisioning, and maintenance of 90+ SAAS consoles.
• Support 140+ users/co-workers locally and remotely for all IT software and hardware needs.
• Infrastructure management of office technologies, Polycom phones, TV/multimedia, printers, Brocade network gear, mobile phones, security systems, surveillance cameras, test equipment, etc.
• On-boarding and off-boarding responsibilities for all the organizations personnel.

Morristown, NJ, US

• Contracted IBM Ring Fence - Kaiser Permanente
• Perform automated and manual data migrations from server to NAS/SAN via F5 ARX and Robocopy script.
• Analyze, standardize, and coordinate data migrations and server decom with client/3rd party providers.
• Manage and maintain DFS transition from retiring file servers to NAS or SAN with an F5 ARX in-line.
• Win Server 2003, 2008 and 2012 migrations/upgrades, and replacements.

Morristown, NJ, US

• Contracted IBM - Global Account US Wintel Projects
• Member of several concurrent project teams providing Windows/Intel planning and implementation of complex transitions and deployments.
• Vmware vCenter deployment of production virtual servers for internal clients with ESXi and vSphere 5.
• Deploy, load, configure, and document OS for production use by internal clients.
• Win Server 2003, 2008 and 2012 migrations/upgrades, and replacements.

Morristown, NJ, US

• Contracted IBM Unix & Intel servers IT PureFlex/VMware - Manulife Financial, Neovia, Macys, State of California Welfare Services
• Act as account focal for select IBM PureFlex clients to address change management, projectimplementation, service requests, and steady state technical support.
• Maintain system software environment for multiple assigned clients for business purposes, including the day-to-day maintenance of systems to keep them running smoothly.
• Vmware vCenter administration of production clusters for several clients, consisting of ESXi and vSphere 5.
• Member of automation team, authoring and utilizing scripts via powershell v3 and bourne shell.
• Deploy, load, configure, and document OS for production use by clients.

Hailey, ID, US

• IT Support and Infrastructure
• XenServer and XenApp administrator for dispersed client environment on Dell hardware.
• Primary support for internal server rooms monitored via ServersCheck appliances and PRTG.
• Secondary support for HSP data-center client environments for Marketron software (7,000+ users).
• Windows, Linux, and Macintosh administration, maintenance, and support of servers and workstations.
• Configuration and support of Cisco POE Catalyst switches, Polycom IP phones,

Hailey, ID, US

• Ops IT Infrastructure
• Primary VMware ESX, ESXi, and vCenter administrator for broad multidisciplinary environment.
• Project lead for VMware implementation, ESX 4 roll out, and SLA compliance with P2V and V2V.
• VOIP Phone, voice mail, and Nortel converged communications system administrator.
• Linux server administrator for RedHat, Cent OS, and Ubuntu versions and services on IBM hardware.
• Secondary storage and back up administrator for Net App NAS, Hitachi SAN, and Windows file servers.

Hailey, ID, US

• Ops IT Service Desk
• Hardware procurement, configuration, and implementation of Admin and CAD workstations and laptops.
• Oversee network license authentication software servers for a myriad of engineering software.
• Provide remote support for a vast array of applications and platforms in 29 offices, several project offices, and users in the field (1,200 users globally).
• Participated in on-call rotations and provided support via phone and in-house ticket system.
• Imaging software such as Symantec Ghost and Acronis heavily used in distribution of hardware.

Hailey, Idaho, US

• Ops IS
• New equipment distribution, implementation, and maintenance. Roll out of new district/state wide applications and services including standardized testing, etc.
• Provided timely customer service via in-house ticket system along with phone support duties.
• Maintained multiple Windows and OS X computer labs and mobile labs for all schools in the district.
• Areas of repair and troubleshooting: PC and Apple desktops, portables, and servers. Laser, LED, solid state, thermal, and ink jet printers. Novell, Cisco, Microsoft, Linux, and Macintosh networking environments, and.