CDC Imports / Sunny Victory Holdings Limited – Key Accounts ManagerJob responsibilities include three key functions: Manage Mr. Price Home relationship, CDC’s largest account. Manage relationships with eleven Chinese factories and one Brazilian factory. Provide insight on market trends.Mr. Price responsibilities include: Manage and maintain relationships with five buyers in five different departments across South Africa. Present new products to head buyers as well as ensuring continued growth of existing product lines. Produce and present monthly sales reviews, item performance reports, on-order reports and opportunity pipeline. Ensure that all orders from Mr. Price Home to CDC are manufactured according to specific industry standards. Responsible for managing and updating Mr. Price Home “Supply It System” on a daily basis. Manage all paperwork and customs communications to ensure successful delivery of all samples and products from respective factories.Factory responsibilities include: Maintain relationships to ensure that factories understand South African and CDC import requirements. Responsible for negotiations on pricing specific to Rand/Dollar movement; Chinese RMB movement, South African markets and Mr. Price Home’s target requirements. Ensure cost models are done correctly to ensure GP Targets are met. Establish and negotiate minimum order quantities. Ensure packaging requirements are adhered to. Specifically tied to artwork, shipping marks, care labels and quality assurance processes. Responsible for coordinating logistics and shipping from respective factories to South Africa.Market trend and analysis responsibilities include: Sourcing new product by traveling to Asia four times a year to complete factory visits and Canton Fair visits. Responsible for following European and American trends and products to possibly introduce to South African Market.

• Focused on building strong partnership relationships with existing and potential acquisition customers.• Solely responsible for meeting and exceeding expected monthly sales target.• Responsible for full sales cycle from lead to close.• Organized and chaired customer meetings both face-to-face and virtual.• Maintained a clear understanding of how existing customers are using DHL’s services.• Managed the overall quality of customers’ deliverables.• Worked closely with Service Delivery team, Logistics team and Operations team to ensure DHL’s products and services met the customer requirements. • Managed service delivery requests and coordinated with customer to ensure DHL delivered within agreed timelines. • Helped manage customer projects to ensure delivery timelines were met. • Reviewed and owned customer service failures and incident reports when required.• Validated, negotiated and processed service credits.• Ensured appropriate documentation was in place for respective local and international shipments.• Produced reports when required i.e. KPI analysis, Monthly Account Review, Service Improvement Plans etc.

• Responsible for sales and marketing focused on both introducing and educating clients on new products and services within the conveyor belting market. • Identified and serviced both new and existing clients.• Planned, scheduled and managed the relationship between manufactures and retailers to ensure efficient movement of material from warehouse to production.• Implemented Material Requirements Planning (MRP) systems.• Negotiated lead times with suppliers and manage schedules for timely delivery.

• Responsible for sales and marketing focused on both introducing and educating clients on new products and concepts within the global retail market. • Identified and serviced both new and existing clients in the US, South Africa and Canada.• Responsible for helping launch and implement new product lines and services.• Liaised between manufactures and retailers across multiple continents. • Helped implement a new business accounting system called Netsuite and managed the flow and input of information from Microsoft Excel to cloud based solution. • Performed general maintenance on the system to ensure system ran efficiently.• Negotiated lead times with suppliers and managed schedules for timely delivery.• Helped develop inventory and distribution logistics plans and procedures.