Jarrod Coombs Email & Phone Number

Taren Point, New South Wales, Australia

Regional Service Manager responsible for multiple Hino truck dealerships within Australia. • Provide technical and service support to the dealer network, customers and internal staff.• Maintain regular contact with dealers, providing direction and counselling in customer satisfaction, fleet & customer contact, warranty control, and service department profitability issues.• Maintain accurate dealer service records and reporting as well as assisting with annual dealer service business plans.• Build and develop dealer relationships through the provision of excellent customer service, ensuring dealer and customer needs are being met, and services are developed to meet future needs of the customer.• Ensure dealer conformance to Dealer Standards with specific reference to service.• Liaise with other key departments including parts, sales and product planning.

Manage relations with Fleet Management customers, dealers, and key clients across Australia.

Sydney, Australia

Maintenance Controller tasked with the daily operations of fleet management across Australia and New Zealand. Effectively manage ongoing equipment repairs and maximize cost savings by utilizing mechanical expertise.

Sydney, Australia

Team leader responsible for training new personnel into service department. Daily tasks include parts interpreting and sales, coordinating workshop repairs, and customer order invoicing.

Iraq

Provide technical advice and training to the Iraqi army in all aspects of the fault-finding, diagnosis and repair of Abrams main battle tanks. Also responsible for the training of Iraqi trainers and end-users to enable them to achieve a degree of self-sufficiency in all aspects of maintenance and repair.

Iraq

Field service advisor to US Army in all aspects of new equipment training in Iraq, Kuwait, and Afghanistan. Responsible for training, fleet maintenance reporting, and technical assistance.

Fort Benning, Georgia

Final position was that of a Squad Leader and Maintenance Shop Foreman. Manage team of soldiers in all aspects of military life from physical fitness, finances, health and well being. Worked and trained in numerous locations across the world in support of any activities delegated to me by my superior officers.