Jarrod Heiner Email and Phone Number
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Jarrod Heiner personal email
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In an effort to build a trusting relationship it not only takes talent but personal commitment to make it work. Over the course of my experience working in the IT field both as an employee and a manager I feel this lesson is the one that comes up the most. I have worked extensively on the front lines of IT helping users with their various problems, teaching them how to fish and become more confident in the computer systems they are using. I have developed roll out procedures, software inventory solutions, support protocols, inventory control and so much more. Currently I am using my talents I have developed over the years to build an IT support system for StorageCract that will be enterprise level both in system managment and resourcing. Its all about the cloud!Citrix and VMmware ImplementationEnterprise Architecture and DesignSystems Implementation, Upgrades, & MigrationsStrategic Network PlanningLAN/WAN TechnologiesContractsEnterprise Connectivity SolutionsHelp Desk Support DesignProject ManagementRegulatory ComplianceStaff DevelopmentIT Budgeting & Cost ControlBusiness Process Engineering
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Director Of It And DevopsBetter Being Co.Salt Lake City, Ut, Us
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Director Of It And DevopsBetter Being Co. Feb 2024 - PresentSalt Lake City, Utah, Us -
Senior It ManagerStoragecraft Technology Corp. Jul 2018 - PresentDraper, Ut, Us -
Sr It ManagerArcserve Mar 2021 - Feb 2024Eden Prairie, Minnesota, UsArchitect and manage the IT department for the combined companies of Arcserve and StorageCraft. -
It ManagerSorenson Media Dec 2016 - Jul 2018Draper, Utah, Us -
It Manager/It EngineerSpring Mobile Apr 2015 - Dec 2016Sugar Land, Texas, UsManage IT projects / Assist with Network Managment, PCI Compliancy, SOX Compliancy, / Preventative solution -
Systems EngineerInfinit Consulting Sep 2014 - Apr 2015Campbell, Ca, UsManage the Utah site and assisted where needed per the Project Manager and CIO. -
It ManagerNucerityinternational Apr 2014 - Aug 2014Houston, Tx, UsBuild an IT Infrastructure that will take the company to the next level in customer satisfaction. develop and learn the system already integrated and learn the reporting patter from the SQL DB. Be the IT department -
Senior Manager ItGenesis Pure Sep 2010 - May 2014Frisco, Tx, Us• I was responsible for budget management including but not limited to outsource system resources, internal hardware and software implementation, employee salary, annual budget requirements, International and satellite build outs.• I was responsible for all IT departments including support, network administration, system analyst, QA, systems engineer, department goals, and coordinate with all resources and managed all IT based projects.• I negotiation with outsourced resources for best prices and practices.• I was the final decision maker in all department needs.• I set up the policies and procedures for companies IT requirements. -
It Network Administrator/ConsultingEvolutionit Consulting Apr 2008 - Sep 2010Primary Responsibilities:• I supported the networks of 7 businesses with employee counts of 50 to 300. I work as the IT Project Manager for each company building system networks, upgrades, software implementation, and business integration. I developed an IT business solution and configured each network so as to make them more efficient. This included the corporate IT needs, server integrity and support, system upgrades, end user support, and being on call 24/7/365 to make sure their business runs smoothly as to their IT issues• Worked with each company as a business analyst to determine their IT needs and developed a solution and implementation to those needs that best fit the requirements given. • Work with all users to resolve computer issues, upgrading them as the need required, checking server integrity, monitoring system issue resolution, developing backup and recovery plans and procedures, assisting in network infrastructure, testing new software ideas, and any other IT need that was requested to help the business feel their IT needs were being met. Other Responsibilities:• Worked to build the clientele of EvolutionIT Consulting to make the business grow and become more successful. I would do this through referrals, new client contacts, and casual conversations to help impress and show the success and strength of the business.
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Systems AdministratorPage Brake Warehouse Apr 2008 - Jul 2010Primary Responsibilities:• Worked closely with the CIO for implementation and budgeting on new hardware and software that would be used in the company. Tracked and managed time, projects, and system processes and streamlined any areas that needed improvement. Searched, tested and implemented IT projects. • Following ITIL standards, for all level of support I Implemented a support ticketing/asset monitoring program. Administered 14 Windows servers within the domain, configuring network protocols, user rights, data storage, and system integrity. Ran cable throughout the building making the runs as efficient and esthetically pleasing as possible. Responsible for all backup and recovery processes including disaster recovery. I supported the networks of 12 satellite offices throughout the rocky mountain region and Missouri area. • Supported all the end users needs relating to any electrical device with a positive attitude and utmost respect to each individual I worked with. I manage all cell phone issues and worked closely with vendors to find the best possible solution for users needs when dealing with contracts.Other Responsibilities:• Work with vendors to maintain company hardware and software needs, while staying within budget. When equipment is obsolete or damaged, I work with each user to transfer data to new equipment. Data is removed from old the equipment and the equipment disposed of according to industry standards.• Monitor and setup Cisco infrastructure including but not limited to phone system, routers, switches, and VPN
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Desktop AdministratorNu Skin Apr 1998 - Nov 2007Provo, Utah, UsPrimary Responsibilities:• Managed an 8 person desktop administration team. Trained employees to improve their technical skills, assisting them along their chosen career paths. Evaluated employees on a regular basis including year-end performance. Redeploy employees as required to place them into positions that utilized their skills and resources more effectively• Met with department heads to worked out a wealth and development plan each year for my department and the helpdesk cost and needs• Responsible for updates to OS and software, software license monitoring and tracking. Maintained PC inventory, monitored desktop environment through management software, assist in negotiations for new computer systems, manage cell phone policy and usage, and administer a Remedy solutions server• Create on time reporting for all desktop systems, employee activities, and department goals and achievementsOther Responsibilities:• Maintain enrollment for Help Desk Institution Chapter• Maintain small scale database. Remedy, access, and small SQL • Executive level and Tier 3 support• Assist IT needs for Global and U.S. market conventions -
TechTechserv 1996 - 1998
Jarrod Heiner Skills
Jarrod Heiner Education Details
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University Of UtahMaster Of Science Information Systems (Msis) -
Utah Valley UniversityBusiness Management With Emphasis In International Business
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Alvirne
Frequently Asked Questions about Jarrod Heiner
What company does Jarrod Heiner work for?
Jarrod Heiner works for Better Being Co.
What is Jarrod Heiner's role at the current company?
Jarrod Heiner's current role is Director of IT and DevOps.
What is Jarrod Heiner's email address?
Jarrod Heiner's email address is ja****@****aft.com
What is Jarrod Heiner's direct phone number?
Jarrod Heiner's direct phone number is +180166*****
What schools did Jarrod Heiner attend?
Jarrod Heiner attended University Of Utah, Utah Valley University, Alvirne.
What are some of Jarrod Heiner's interests?
Jarrod Heiner has interest in Social Services, Technology, Leadership Books, Classic And Muscle Cars, Hunting, Fishing.
What skills is Jarrod Heiner known for?
Jarrod Heiner has skills like Troubleshooting, Networking, Leadership, Management, Disaster Recovery, Project Management, Team Building, Windows Server, Operating Systems, Business Analysis, Help Desk Support, It Management.
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