Jarrod Ridge Email & Phone Number

Minden, Ne, Us

Minden, Ne, Us

• Spearhead strategic initiatives, developing capabilities into competitive advantages for products and processes• Planned, managed, and facilitated >100% sales growth from 2016-2018• Served on Board of Directors• Serve as the face of Royal to the aerospace industry, executing all work and approaching all relationships with both customers and employees, with integrity, passion, transparency, and support• Function as integrator, coordinating Engineering, Quality, and Manufacturing resources to deliver customer benefits and lock in 5 year contracts.• Manage all customer aspects from first touch to follow up satisfaction post product delivery • Led rebranding efforts for a more customer centric, value-focused approach and saw 50% increase in customer support within the first 6 months of implementing initiative to gather metrics on customer experience• Developed messaging and sales strategy while improving customer communication; implemented value add messaging across programs and platforms• Enhanced customer experience by focusing on perceived performance at customer sites• Diversified customer base from 90% defense to a 50% split between commercial and defense aerospace composite platforms, enabling extreme company growth by opening up a large market segment that was previously untouched• Reorganized business development group to enhance company’s sales success rate• Served as sole sales resource and eventually built and led team to achieve over 1300% growth in revenues averaging 15% per year.

Minden, Ne, Us

• Worked independently and cooperatively with all disciplines to develop and establish a growth customer base• Developed a 15% year over year growth pattern primarily in the composite defense industry• Promoted into this role by company owner, based on exceptional performance and potential; implemented conceptual selling curriculum to successfully establish a pattern of growth while maintaining minimal cost of sales at <1%• Negotiated payment in advance on long term defense contracts to reduce company risk and increase ROI• Led strategy that doubled profits and expanded growth into secondary structure applications with existing customer• Drove the direction of capabilities by establishing customer trajectory for both the commercial and defense platforms• Promoted company through international industry expertise presentations at SAE, SME, and SAMPE • Helped plan, develop, and execute to NADCAP accreditation for composites• Served as interim Quality Assurance Manager for 6 month period of position being vacant, and improved difficult customer relationships resulting from poor rapport with previous Quality Assurance Manager

Minden, Ne, Us

• Inspected composite components from dimensional and specification compliance prior to shipment to customers• Performed incoming receiving inspection of all products including raw materials• Established calibration frequency via customer specifications for all ovens, presses, and autoclaves• Created inspection plans meeting requirements of contract, drawings, special instructions, and specifications• Established in-process inspection steps for critical process procedure, and implemented a system to track and perform evaluation of key performance characteristics

Minden, Ne, Us

Hyannis, Ne, Us

• Created lesson plans for 6 different classes / courses of study from Physics and Chemistry to Remedial Math and Art• Guided and supported students in establishing a local chapter of Fellowship of Christian Athletes• Coached all junior high girls’ sports and helped lead senior high girl’s volleyball team to state runner up