Jarrod Phipps Email & Phone Number

Partner with businesses as a consultant with expertise in strategic planning, process optimization, and product development. I help businesses improve operational efficiency, launch successful products, and manage complex projects.

Pasadena, California, United States

Within 2 years, I supported up to 20,000 for digital learning content. I created and launched the content in line with our pricing plan (both SaaS and non-subscription). Leveraging the most advanced technologies, such as Google Analytics, Hotjar, and Qualtrics, I generated insights that helped me optimize our products based on the customers’ expectations. Selected Impacts: - Created a holistic “listening and learning process” that provided data insights into UX. - Cut checkout abandonment by 10% in a single quarter while improving NPS by optimizing the purchasing process. - Grew total active users from 10,000 to 20,000.

Pasadena, California, United States

I was the lead content creator for 2 product launches (digital education content), including 200+ professional development and continuing education. I researched the users’ needs and designed the products and systems they needed to maximize their experience.Selected Impacts:- Built user base to 10,000+ active users from the ground up. - Enabled global scalability by building and launching translation tools and localization processes.- Optimized training and onboarding documentation/processes for 10 team members.Led content creation for 2 product launches with 200+ courses (professional development and continuing education). - Partnered with tech teams to optimize the software architecture and create compliance standards.

Pasadena, Ca

Philosophy, Theology, Media Studies Courses

Pasadena, Ca

I managed teams and technologies for the school’s donor calling program. Leading a team of 8-12, I cultivated a positive work environment and inspired accountability and collaboration. Selected Impacts:- Cultivated a positive team atmosphere organized around donor care and partnership- Saved $20K per year in SaaS fees by building a Microsoft Access Caller database, saving software licensing fees.- Increased forecast accuracy by overhauling the ROI projections processes in Microsoft Excel.

- Assisted supervisor in managing and training student fundraising team

- Developed phone rapport with Fuller alumni and donors- Contributed to daily fundraising goals and team morale, which led to Team Lead promotion

Orange County, California Area

I impacted all business activities as a core member of the company’s operations teams. In addition to analyzing data using advanced software solutions, I prioritized our workloads to maximize efficiency. Selected Impacts: - Transformed the project management and job costing databases based on insights from data analysis.

Orange County, California Area

Conducted data analysis and prioritized workloads to maximize project outcomes. Created and optimized project management and finance databases. Managed vendor relationships and contractors, including IT and SaaS licensing agreements. Collected, consolidated, and analyzed qualitative and quantitative data on employee experience and business operations, which enabled transformation of project management and job costing databases.

Master Of Divinity - Mdiv, Theology, Philosophy, Culture, Technology

Bachelor Of Arts (B.A.), Philosophy

Associate Of Arts (A.A.), Liberal Arts And Sciences/Liberal Studies

High School Diploma