My assistance includes the common administrative duties (responding to customer inquiries, scheduling and coordinating events, calendar management, inbox management, making travel arrangements, and preparing correspondences) as well as Social media management, Website design & maintenance, and graphic design (ranging from presentation documents to full-scale marketing design and campaigns).

managing the business while maintaining great inter- personal relationship with clients as they are those important elements who make and unmake a business.-Planning and coordinating memorable events-Creating floral design-Crafting custom cakes along with catering-Constructing unique stationary

Independently contracted to perform administrative duties. Those duties include, but are not limited to, website design and maintenance, designing marketing materials, research & development, creating presentations, maintaining social media sites, and creating newsletters.

Independently contracted to perform administrative duties. Those duties include, but are not limited to, website design and maintenance, designing marketing materials, research & development, and creating newsletters.

• Reduced redundancy and improved efficiency by digitizing processes• Demonstrated the capacity to provide comprehensive support to the director in managing 5 businesses; scheduled meetings, provided research & development, and planned special events• Administered registration, enrollment, drops, withdrawals, and processed state licensing board paperwork• Managed systems and databases to support daily site operations, including certification in VA-ONCE (government system in Veterans Affairs)

Independently contracted to provide administrative support

(on Contract)• Improved the operation of reviewing an processing forms and to be invoiced for insurance claims by 60%• Performed quality assurance analysis on forms to meet organizational compliance standards• Compiled claim status data reports for ongoing tracking of current claims

• Managed a staff of 15 people• Maintained ongoing inventory, including forecasting needs for necessary supply orders• Within two months, increased sales by 33% and reduced loss significantly

• Posted job announcements and set up interviews for potential employees• Conducted QA compliance audits of consumer files and improved file completion by 48%• Reviewed employee files for non-compliance and recommended necessary actions to restore compliance• Streamlined office operations by building first company handbook of necessary organizational processes • Updated marketing materials to provide consistent branding

• Pioneered and trained fellow staff on specific marketing strategies designed to retain customers• Increased customer retention by 40% within the 1st quarter of the program rollout • Posted and adjusted payments for Automatic Clearing House processing• Communicated directly with clients through email, providing support for questions about the software platform

- Monitored and managed the productivity of cashiers and baggers-Supervised and developed front end associates with their job duties-Identified customer concerns and provided resolutions to create a positive customer experience