Jarrod Manson Email & Phone Number

British Columbia, Canada

Kelowna, Bc

• FDM – Flight Data Monitoring• GADSS – Global Aeronautical Distress Safety System• Responsible for the development and delivery of multiple major projects to large aircraft manufacturers and commercial / military operators.• Accountable for the execution of a multi discipline engineering program, creating a brand-new avionics unit sold to the world’s largest aircraft manufacturers.• Lead a team of approximately thirty engineers through multi-year SW, HW and system development programs.• Lead communications between internal and external stakeholders to ensure the successful execution of customer contracts and key product developments.• Drove project requirements, managed project scope, and facilitated baseline change management processes. • Developed and managed resource plans, work breakdown structures, project schedules, and project budgets.• Ensured compliance on processes, procedures and worked with the Quality Assurance department to evolve existing processes as required.• Managed, communicated, and escalated project risks.• Influenced project team members without having any hierarchical authority through effective listening, understanding, prioritizing, and working towards common goals.• Challenged Engineering and Production functional leaders on technical recommendations, delivery schedules and costs to maximize value for the business on each project.• Managed third party vendors to complete projects as required.• Provided technical sales support and functioned as a key point of contact to customers on complex installations.• Maintained thorough knowledge of the industry, competitive landscape, and future market directions.

Kelowna, British Columbia, Canada

• Prepared and provided multi-day detailed customer training both at customer sites and online. • Investigated and provided troubleshooting on the more complex customer issues in current avionics products or services.• Provided customer feedback on existing product designs, including feature enhancements and component obsolescence.• Collaborated with hardware, embedded and software engineers to provide a customer perspective as we developed hardware / software for new products.• Created and maintained technical documentation supporting new and legacy products including technical manuals, installation guides and sales documentation.

Kelowna, British Columbia, Canada

• Responsible for SKYTRACs flagship enterprise software, SKYWEB. • Reviewed software requirements and prepared test scenarios.• Executed tests on software usability.• Analyzed test results on database impacts, errors or bugs, and usability.• Prepared reports on all aspects related to the software testing conducted and reported to the design engineering team.• Interacted with clients to understand product requirements.• Participated in design reviews and provided input on requirements, product design, and potential problems.• Accountable within an AS9100 quality process to monitor all quality escapes with metrics measured monthly.

Education record

Project Management