Technical Education ProfessionalTechnical Professional with 12 years of Management Experience and 15 years as Lead Instructor and Technical Trainer. Known for learning new technologies quickly and translating technical documentation into relatable concepts. Exceptional communication skills. Ability to develop courseware and pre and post-tests to meet learning requirements. Experience across several disciplines including: software/hardware, operational and project management, process improvement, Electronic Data Interchange (EDI), and Business Intelligence. Requested by name to train United States Air Force (USAF) 65th Communications Squadron on Windows 2000. Effectively managed multiple teams of engineers and power users through awareness, mentoring, and accountability. Conference speaker at 2012 Information Builders International Business Intelligence Summit, topic “From Green-Screen to Dashboard”. Ability to adapt delivery methods of course material to meet learning styles of students.Have been a speaker/trainer and multiple Teradata Partners/Universe annual events. Developed lab environments for Global Learning and Customer Education—including Teradata, Spark, Hadoop, AppCenter, QueryGrid and Viewpoint. Instructed customers world-wide, in person and virtual, for Teradata's 'Answers World Tour' for the three years.Have been a technical trainer for Snowflake since October 2021 training the world's top companies how to best use the Snowflake Data Cloud. Teach Snowflake Fundamentals, Advanced, Administration and Performance. Certified SnowPro Core, Snowflake Advanced Administrator, Snowflake Advanced Architect and Snowflake Advanced Data Analyst. Always learning and growing in my Snowflake knowledge.Lived in the Philippines and travelled throughout the Far East as a military dependent. This experience gave me a more global world view and an appreciation for various cultures. Core Competencies • Technical Team Management• IT Operational Management• Public Speaking• Professional Coaching/Mentoring• Customer Focused• Business Intelligence (BI)• Quickly adaptable to new technologies• Tactical and Strategic Planning• Train using Active Learning Techniques• Professional Classroom Trainer
Listed skills include Business Intelligence, Windows Server, Strategic Planning, Business Analysis, and 14 others.