- Lead presentations with executives/owners of businesses with frequent shipping volume- Partner with the operations and account management teams for optimal customer satisfaction - Solution selling; effectively present solutions through cost-benefit analysis - Present a streamlined technology solution developing a detailed analysis of customized needs in challenging areas and lanes- Take the lead in coordinating/developing/managing all aspects of the proposal process - Close, activate, and train decision-makers on the WWEX exclusive shipping platform

• Supervise international logistics, warehouse, transportation, and customer service• Inventory control and purchasing• Exceed parts sales goals• Maintain & manage relationships with customers• Take inbound and make outbound sales calls• Plan and monitor inbound and outgoing deliveries• Select carriers/vendors and negotiate rates• Organize warehouse, plot routes, mitigate issues, handle complaints and process shipments• Research ideal shipping techniques, routing and carriers (includes market research and analysis forcompetitive opportunities)• Work with various departments to incorporate logistics with company procedures and operations• Update and evaluate metrics to assess performance and implement new and efficient processes• Strategically manage business performance of logistic service and provide plans to execute strategic sourcing initiatives

Successfully surpassed monthly sales targets by maintaining consistent sales record of exceeding goals by 20%. Maintained calm demeanor and professionally managed issues in busy, high-stress situationsIdentified new business opportunities through cold calling, networking, marketing and prospective database leadsUsed consultative sales techniques to understand customer needs and recommend relevant products and services.

• Setting and achieving sales goals• Research, create, and implement new marketing tactics to effect positive company change and increaserevenue• Utilize new data tools and reports for tracking purposes• Monitor sales opportunities and transactions to identify patterns and trends• Lead coordination and day-to-day management of e-commerce digital presence• Create and implement best practices for front-end operations

• Provide direct customer services by informing them of products and services• Conduct market research to identify trends and manage sales activities accordingly• Explain products’ value and capabilities to customers• Manage multiple social media platforms • Develop marketing plans for each service• Evaluate current and future market trends to provide market forecasts

• Created pricing presentations for clients• Organize inventory and deliver samples• Discussed pricing with clients over the phone & in person • Participated at networking events to meet potential clients

- Provide customer service to patrons at the park- Maintain clean environment - Worked effectively with a team of 25 lifeguards - Resolved conflict and took the lead in calming upset customers