Jason Rusk Email & Phone Number

Denver, CO, US

New York, US

New York, US

Senior Executive leading Restaurant Operations, Learning and Development, Ops Excellence, New Restaurant Development, Facilities and Retail for a high growth end to end restaurant and delivery platform.

Greenwood Village, CO, US

Leading future growth inside and outside of the four walls including Franchise Operations, Off Premise (catering, delivery & to-go), Donatos Pizza, Development (design, construction & facilities), Supply Chain, Retail and Food & Beverage

Greenwood Village, CO, US

• Leads organizational innovation that drives shareholder value in alignment with strategic company priorities through the creation and execution of new concepts, platforms and improved business models
• Responsible for all Off-Premise strategies and execution for carry-out, 3rd party delivery, Red Robin Delivery, catering, call center, in-restaurant processes, technology optimizations and building modifications
• Successfully developed and currently implementing programs targeting topline growth including creation and implementation of Donatos Pizza program, development of multiple Ghost Brand concepts and expansion of.
• Oversees Design, Construction and Restaurant Facilities that supports the field through preventative maintenance, building repairs, new prototype layout and design, Donatos implementation, Off-Premise building.

Greenwood Village, CO, US

• Leads organizational innovation that drives shareholder value in alignment with company goals and strategic priorities through the creation of new concepts, platforms and improved business models
• Responsible for assessing scope, planning, design, testing, and implementing off-premise building modifications and process improvements to meet the demands of consumers and operations within the ever growing.
• Explore, evaluate, and manage external partners in pursuit of new concepts and growth ventures including 3rd party delivery, food service, technology and other non-industry companies including the launch of Donatos.
• Leads Catering & Delivery teams tasked with growing Red Robin's off-premise strategy
• Successfully developed and tested self-delivery platform with call center, technology, delivery drivers, marketing and operational procedures resulting in positive comp sales
• Launched a leading-edge delivery-only concept along with a strategy for future expansion

Greenwood Village, CO, US

• Started and oversaw a department including large cross-functional teams to create and improve operational standards and execution of off-premise sales increasing by over 50% YOY totaling over $130 million in revenue
• Developed and deployed strategies to support carryout and 3rd party delivery with improvements in menu, packaging, facilities, service model, operations execution and marketing strategies
• Oversaw development and deployment of online ordering platform: improving channel usage from 10 to 25%
• Created and launched national catering program including menu and packaging, operations and consumer feedback, ordering technology, sales and marketing strategy to support B2B and B2C

Greenwood Village, CO, US

• Accountable for $240 million system wide remodel program: design, decor, execution, timeline, scope, budget, value engineering, architecture, vendor management and continuous improvements
• Led cross-function team to create, introduce and deploy improvements to hiring, training, service, guest experience, food and beverage offerings and operational execution resulting in a SSS lift of 6%
• Championed, communicated and led the changes across the organization ranging from the Team Members, GMs, Executive Team, Board of Directors, Analysts and Investors
• Oversaw the process of collecting and reporting qualitative and quantitative consumer insights, to adjust and ensure that changes delivered on the needs of current and future guests and restaurant operations

Greenwood Village, CO, US

• Concept development - Development of customer road map, service model, labor model, competitive analysis, operations standards, systems and metrics, pre and post new unit opening tasks and process for the Home Office.
• Operations - Development of leadership teams, succession planning for future growth, P&L management, service metrics, building and kitchen improvements for future restaurants

Greenwood Village, CO, US

• Led the Labor Management Solution project utilizing time motion studies, developing individual labor models for each location and selecting the labor management software for the restaurants
• Significantly improved delivery, effectiveness and efficiency of communications at all levels, departments and in the field through the introduction of several new processes and tools
• Liaison in the implementation of Kronos payroll system for the field, developing operations requirements, process changes, deployment strategy and field support
• Developed a Capacity Matrix and Capacity Calendar to enable the home office to better understand the level of effort required by the teams in the field for each initiative and provide better decision making in.

Greenwood Village, CO, US

• Selected and developed 5 multi-unit operators  Executed consistency in NRO approach and operations across the company dramatically improving time to black from 3 years to 6 months  Delivered continuous improvement.
• Reduced pre-opening expenses by 15%

Greenwood Village, CO, US

• Developed and led teams to achieve profit, service, operations goals  Orchestrated hiring of managers and succession planning  Effectively directed P&L management, deployment of initiatives, and guest experience.

Greenwood Village, CO, US

Greenwood Village, CO, US